Accounts Assistant - Stoke-on-Trent, United Kingdom - Page Personnel

Page Personnel
Page Personnel
Verified Company
Stoke-on-Trent, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
Accounts Assistant - Chargebacks - Stoke-on-Trent

  • Nationwide, Highly Successful and Vibrant Company

About Our Client:

Page Personnel are working with a highly successful, well known and continuously growing business. Due to this growth, they are looking for a Chargebacks Accounts Assistant to join the team.


Accounts Assistant responsibilities include:

  • Reverse transactions relating to charged back deposits across multiple payment methods, ensuring outstanding chargeback liabilities are per expected age profile
  • Process daily chargeback files received from a number of card acquirers
  • Ensure customer accounts are set to the correct status per internal procedures
  • Detailed analysis of charged back accounts and updating of control spreadsheets
  • Generate defence bundles to send to card acquirers to challenge financial liability
  • Respond to, and liaise with, banks fraud departments in order to stop chargebacks at source
  • Support with the development of chargeback processes in the United States and other new territories
  • Assist with the creation of a chargebacks reporting pack for management use
  • Other ad hoc duties as and when required

The Successful Applicant:


  • Good working knowledge of MS Excel
  • Required
  • A basic knowledge of chargebacks
  • Required
  • GCSE Maths: C or above
  • Required
  • Strong communication skills both written and verbal
  • Required
  • Flexible to adapt to a hybrid working approach whilst maintaining working standards
  • Required
  • Excellent work ethic and attention to detail
  • Required
  • Ability to work well alone or as part of a team
  • Required

What's on Offer:

This role will offer a salary up to £26,500 depending on experience as well as a benefits package including hybrid working, study support, excellent career progression opportunities, company pension scheme, free on-site parking, daily lunch allowance, generous holiday allowance + more
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