Property Coordinator - London, United Kingdom - Teao Solutions Ltd

Description

Property Coordinator

Company Overview:

Turn Home Ventures and Teao Solutions are leading property management companies specializing in providing serviced accommodation and property solutions.

We are currently seeking a skilled and motivated Property Coordinator to join our team and play a crucial role in ensuring smooth operations and excellent customer service for our clients and tenants.

Responsibilities:


1.


Liaising with Landlords:

• Communicate regularly with property owners to address their concerns, provide updates, and ensure a strong landlordtenant relationship.
• Act as the primary point of contact for landlord inquiries and requests.

2.


Liaising with Guests/Tenants:

• Provide excellent customer service to guests and tenants, addressing inquiries, and resolving issues in a timely and professional manner.
• Coordinate checkins, checkouts, and respond to guest queries to ensure a positive experience.

3.


Maintenance Issues:

• Handle maintenance requests efficiently, coordinating with relevant parties and ensuring timely resolution of issues.
• Maintain a record of all maintenance requests and follow up to ensure complete satisfaction.

4.

Updating Cleaners with Timetables and Bookings:

• Coordinate cleaning schedules and bookings, ensuring properties are wellmaintained and prepared for guest arrivals.
• Communicate cleaning requirements to the cleaning team and monitor their performance.

5.

Finding Serviced Accommodation Deals (Turn Home Ventures Only):

• Identify potential serviced accommodation deals in the market through research and networking.
• Negotiate contracts and agreements to secure the best deals for the company.

6.

Viewing Scheduled Viewings (Turn Home Ventures Only):

• Attend scheduled viewings of properties to assess suitability for the serviced accommodation portfolio.
• Provide feedback and recommendations to management regarding potential properties.

7.

Tenant Issues and Maintenance Issues (Teao Solutions Only):

• Handle tenant issues and concerns in a professional and prompt manner.
• Coordinate maintenance and repairs with vendors, ensuring highquality work and costeffective solutions.

8.

Liaising with Builders (Teao Solutions Only):

• Communicate with builders and contractors for property renovations, repairs, or improvements.
• Oversee projects to ensure timely completion and adherence to quality standards.

9.

Organizing Viewings for Empty Rooms (Teao Solutions Only):

• Coordinate viewings for vacant properties, responding to inquiries, and showcasing available units to potential tenants.

10.

Arranging Bills for New Properties (Teao Solutions Only):

• Arrange utility connections and billing for newly acquired properties, ensuring smooth moveins for tenants.

11.

Spot Checks for Each Property (Teao Solutions Only):

• Conduct regular spot checks at properties to ensure they are wellmaintained and comply with company standards.

12.

Liaising with Cleaners (Teao Solutions Only):

• Coordinate cleaning schedules and standards with the cleaning team, ensuring properties are presented at their best.

13.

Liaising with Landlords (Teao Solutions Only):

• Maintain a strong relationship with property owners, addressing their concerns, and providing regular updates.

Requirements:

• Previous experience in property management or a related field is preferred.
• Familiarity with Microsoft Office tools, including Word, Excel, and Outlook.
• Strong organizational and communication skills.
• Ability to work independently and as part of a team.
• Problemsolving skills and the ability to handle challenging situations with a positive attitude.

Job Types:
Part-time, Temporary contract

Contract length: 12 months

Part-time hours: 20 per week


Salary:
£21,300.68-£35,000.00 per year


Benefits:

• Flexitime
• Work from home

Schedule:

• Flexitime
• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Commission pay
• Loyalty bonus
• Performance bonus

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Experience:

Property Management: 1 year (preferred)

• Customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location:
Hybrid remote in London