Office Services Team Leader - Bury St. Edmunds, United Kingdom - Ashtons Legal

Ashtons Legal

Verified Company

Bury St. Edmunds, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Firm:

Ashtons Legal is a growing firm in the East of England with a focus on providing excellent legal advice to a diverse range of individuals, institutions and executives across our region and beyond.

Ashtons Legal is a friendly and supportive team of professionals working together to make sure our clients get the best advice possible.

Our firm has a flexible reward and benefits structure and a culture of openness with an innovative leadership looking to the future.

Office Services and Facilities Team:

Our Office Services and Facilities teams are in place to support all of our colleagues with the day to day running for the office - enabling them to deliver a smooth service to our clients.

As a team, we are responsible for delivering all front of house, postal and admin services in all locations.

The Role:

The Central Admin Service is a central hub in place to provide an invaluable admin support to our divisions.

The Office Services Team Leader will manage and administer daily operations to ensure the smooth running of the Reprographics and post room.

On a daily basis, you will be expected to:

oversee the reprographics needs of the business, ensuring that printing, photocopying and scanning is organised and completed in a timely manner

- ensure that all reprographics equipment is serviced and repaired, and that stocks and supplies are maintained around the offices
- liaise and negotiate with office supplies and equipment suppliers
- line management duties of 10 members of staff; conducting regular 1-2-1 meetings, annual appraisals, managing absences and holiday requests
- ensure that the Office Services teams are fully resourced and able to provide a full service at all times
- monitor workflows and requests for work and suggest ways to improve efficiency
- act as an escalation point for issues and solving problems as they occur
- be responsible for general post room duties such as overseeing the sorting and distribution of post; organising couriers and assisting and arranging room set-up and events
- as part of the Office Services team you will work closely with the Facilities Manager to ensure adequate cover and appropriate distribution of duties across Office Services
- liaise with service users to build relationships, gather feedback and act on suggestions for improvement

Knowledge, skills and experience required
We would like you to have the following skills and experience:

be highly organised, efficient and proactive

- strong communicator with a confident, professional and assured manner
- experienced in line management or with a desire to lead a team
- able to build strong relationships with a strong rapport and trust
- strong attention to detail
- flexible attitude to working alongside different team members