H2s Pco Company Driver - London, United Kingdom - Healthcare and Transport Services

Description

The HATS Group is the UK's foremost private healthcare provider, excelling in patient-centric transport services with an 'Outstanding' rating for Responsiveness from the Care Quality Commission (CQC).

Recognized for professionalism, excellence, and a fleet of over 800 vehicles, we support various public and private healthcare institutions, delivering over 2,000,000 passenger movements annually.

We have an opportunity for a
PCO
Company Driver to join our team.


Job purpose:

A PCO company driver is responsible for driving a passenger-carrying vehicle and providing good customer service and a safe and comfortable journey throughout the network of HATS home-to-school services.

Job Title:
PCO Company Driver


Department:
Special Educational Needs


Reports to:
Controller


Pay Structure:
Paid an Hourly Rate


Position in Organisation Chart:
Team Leader > Controller > PCO Company Bus Driver


About The Role

Main duties:

• Ensure safety and wellbeing of clients throughout the journey and handover.
• To ensure that the high visibility PPE is always worn in vehicle movement areas.
• To ensure that speed limits are observed within bus depots and school premises.

To check the condition of the vehicle prior to commencing service by.
- acarrying out the safety walk round check.
- ensuring that any defect in the vehicle or equipment is reported as soon as possible to the right person.
- completing the Vehicle Defect Card or entering the defect on the electronic ticket machine (depending on location)
- ensuring that the vehicle is clean and tidy before starting service.

• To comply with the laws and company regulations regarding the use of mobile phones, smoking in company vehicles and the use of prohibited equipment (such as games consoles) whilst on duty.
• To be responsible for the health, safety, security, welfare, environmental and fire safety arrangements for yourself, customers, and colleagues.
• This must include attendance at safety briefings and training as required.
• To ensure all safety accidents/incidents are reported using the company's reporting procedure.
• To ensure a full understanding of emergency and evacuation plans.
• To ensure your bus cab area is always kept in a safe and tidy condition
• To always provide a high standard of customer service
• To always provide a high standard of customer service

.

• To give customers on the bus any information that may help them during their journey. Examples would be informing customers of road closures and diversions.
• To always behave in a friendly and professional way to customers and colleagues.
• To recognize and assist with the additional needs of children and vulnerable adults, the elderly, infirm or disabled.
• To drive the Company's vehicles in a safe, legal, and professional way.
• To drive to the set timetable, not running early or late, when it is safe to do so.
• To keep up to date with road closures, diversions or special events which may affect the service. This is done by reading notices, attending briefings, listening to instructions of your Supervisors.
• To ensure that a valid driving licence and Person PCO Licence is held at all times and is availble for inspection by a member on staff of the Company.

A driver must ensure that:

- their Drivers licence and person PCO licence is in date and valid for the vehicle type they are driving.
- their licence has the required medical renewals up to date.
- any change to the licence which may affect their entitlement to drive is communicated to their line manager (e.g., Sickness, injury or conviction)
- their licence is made available for inspection in every 6-month period.

• To report for work at the correct time and location with the correct equipment.
• To ensure that the company dress code is correctly always observed when on duty.
• Not to report for work when overtired or under the influence of alcohol or drugs (see Company policy for further details).
• To ensure that the relevant notification procedures are followed in the event of absence from work.
• To report all safety, security, driving and customer service incidents to the line manager as soon as possible.
• To report all incidents on the road, likely to affect the service as soon as it is safe to do so. Examples would be road closures, accidents, emergencies, and highway repairs.
• To report for work at the correct time and location with the correct equipment.
• To ensure that the company dress code is correctly always observed when on duty.
• Not to report for work when overtired or under the influence of alcohol or drugs (see Company policy for further details).
• To ensure that the relevant notification procedures are followed in the event of absence from work.
• To take part in a yearly appraisal.
• To feedback ideas about how services can be improved to their line manager.
• To always ensure adherence to all HATS policies and procedures.
• To undertake any reasonable request made by the Comp