Junior Digital Service Designer - London, United Kingdom - Service Care Solutions - Criminal Justice

Service Care Solutions - Criminal Justice
Service Care Solutions - Criminal Justice
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Service Care Solutions are looking for an Junior Digital Service Designer to work on a Hybrid basis for a Government entity in London.


The Junior Digital Service Designer is responsible for:

  • Understanding user needs and assisting in designing services that meet them.
  • Collaborating with multidisciplinary teams to understand user behaviour and feedback.
  • Assisting with the analysis of research findings, data, critical thinking and concept generation.
  • Planning and assisting with workshops to drive actionable outcomes.
  • Supporting asis service design, analysing pain points within services, identifying improvement opportunities and assisting in providing design solutions.
  • Using prototyping methods to communicate ideas and concepts with users to encourage collaboration and iterative design processes.
  • Contribute to building an open and collaborative culture within IDD and beyond the Directorate.
  • Proactively focusing on continuous improvement of self and service, working with others to improve the user experience, simplify processes and improve efficiency of IT Services to enable the Government's diplomatic, development and consular work around theworld.
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