Receptionist / Front Office Guest Service Agent - Birmingham, United Kingdom - Pentahotel

Pentahotel
Pentahotel
Verified Company
Birmingham, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Could you be our friendly face for pentahotel Birmingham?


pentahotel Birmingham is looking for a dedicated professional to join our friendly and well regarded team as a Guest Service Agent.

Our hotel provides a fun and relaxed space with service that is welcoming and personal.

Whether it's the hotel's retro and relaxed ambience, the casually dressed professional staff team or the games console being played in the lounge; this is a fun place to work and a fabulous place for guests to enjoy.


You will ideally have experience within a similar role or have worked in a customer service, hotel reception or a F&B environment.


Key responsibilities

  • Checking guests in and out of the hotel
  • Dealing with guest enquiries
  • Taking payments
  • Serving food in our restaurant and drinks at the bars
  • Working in conference & events
  • Liaising with the kitchen, reception and the bar and with the appropriate departments to maintain a high quality service for our customers

Attributes

  • A warm, confident and friendly approach
  • Selfmotivated and enthusiastic
  • Dedicated and committed
  • Organised, methodical and fun
  • Ability to keep calm under pressure
  • Sound administration skills

This is how we work together:

  • A competitive salary
  • An international working environment where you get to know other cultures
  • An additional day off for your birthday
  • Free 2 night stay each year in any Penta hotel
  • Staff rate in any Penta Hotel
  • Casual dress code
  • Gym membership

Job Types:
Full-time, Permanent


Salary:
£20,800.00 per year


Schedule:

  • Weekend availability

Experience:


  • Hotel &
Accommodations Guest Services Staff: 1 year (preferred)


Work Location:
In person


Reference ID:
PB22
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