Property Management - Luton, United Kingdom - Response Personnel Ltd

Response Personnel Ltd
Response Personnel Ltd
Verified Company
Luton, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Property Management & Lettings Partner

12 month contract

£30,000 - £32,000 dependent on experience

37 hours per week, Monday to Friday


We are recruiting for a Property Management & Lettings Partner to work for a an established housing association based in Luton.

Must have a full clean driving license and access to own car for work.

About the job - Property Management & Lettings Partner


As Property Management & Lettings Partner you will be at the front line of private lettings services helping prospective and current landlords, and tenants, delivering a high-quality service through the smooth running of the service, ensuring that the reputation and work of the department is of a high standard.

The team is responsible for property management of our HMO's (Houses of Multiple Occupancy, PLS (Private Leasing Scheme).

Responsibilities:
Property Management & Lettings Partner

  • Supervise the team and service provision, including direct line management of one team member.
  • Review processes across the service, consolidating the Property Management & Lettings services, identifying efficiencies to be made and working to improve quality, and productivity through streamlining processes, maximising digital methods and systems.
  • Ensure that data for all aspects of Property Management & Lettings is recorded, accessible and reportable within data systems.
  • Build and develop strong relationships with potential and existing private landlords and external key stakeholders, customers and colleagues giving advice and feedback as required.
  • Manage the HMO property portfolio from inception to rented; liaising with Housing and Maintenance & Repairs teams.
  • Report repairs, liaising with Landlords and Contractors re quotes and progress of works, as required to support Maintenance & Repairs team.
  • Work collaboratively with Contractors to facilitate HMO repairs, including property visits.
  • Agree payment plans, liaising with Finance team, calculating rents and landlord recharges.
  • Work collaboratively with Maintenance & Repairs team to ensure Landlord properties are compliant including EPC, gas, electric, fire risk assessments.
  • Manage 'handback' of HMO properties to Landlord, as required.
  • Renewal of leases, drafting of new leases, as required.
  • Negotiate and liaise with current landlords and tenants.
  • Provide housing support to HMO residents as appropriate and inline with policies and procedures.
  • Provide cover for team member absences.
  • Respond to emergency situations outside normal working hours, if necessary.
  • Attend networking and partnership meetings to gain support and ideas from external organisations.
  • Maintain strong and effective relationships with internal teams and external partners.
  • Keep up to date with Lettings legislation.
  • Understand and follow policies and procedures.
  • Take responsibility for undertaking the appropriate level of Disclosure and Barring Service (DBS) check, updating your manager of any changes in your status.

Growth of Lettings:
Property Management & Lettings Partner

  • Marketing and promotion of Lettings services to the wider professional community to attract potential private landlords.
  • Networking, cold calling, canvassing.
  • Identifying and following up leads.
  • Negotiating and liaising with prospective landlords.
  • Visiting properties to assess standards and suitability.
  • Working collaboratively with internal teams to facilitate inspections and inventories.
  • Identifying and following up leads.
  • Negotiating and liaising with prospective landlords.
  • Visiting properties to assess standards and suitability.
  • Working collaboratively with internal teams to facilitate inspections and inventories.

Skills / Experience:
Property Management & Lettings Partner

  • Wellrounded education with a businessrelated degree or equivalent experience, which evidences the appropriate calibre for an operational management post.
  • Working in a demanding, customer centred environment.
  • Demonstrable experience of partnership working, liaison and negotiation with external agencies and partners.
  • Basic knowledge of obligations of landlord & tenant.
  • Outcomes driven.
  • Creative thinker, problem solver.
  • Exemplary administration skills organised approach.
  • Project management.
  • Managing within Budget.
  • Advanced communication and interpersonal skills, able to engage people at all levels.
  • Negotiation, diplomacy, trustworthy.
  • Presentation skills.
  • Selfmotivated.
  • Collaboration with others.
  • Good IT literacy, digitally inclusive.
  • Excellent written skills.
  • Able to work under pressure, manage competing work demands to achieve targets and priorities.
  • Full (clean) driving licence and access to a car for work.
Response Personnel, an independently owned company and experts in recruitment since 1997.

Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, IT/Telecoms, Industrial and Technical se
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