Contract Administrator - Leeds, United Kingdom - SBFM Ltd

SBFM Ltd

Verified Company

Leeds, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About The Role:

We are one of the UK's leading and fastest growing soft FM service providers, offering the full range of professional cleaning services nationwide.

We are transforming the commercial cleaning space, combining pioneering future-fit technology and innovation with an ambition to ensure that every colleague has progression opportunities through dynamic training, development, and access to education.

Due to our continued growth, we have an exciting opportunity for a team of Contract Administrator to join our team based at our Head Office in Thorpe Park, Leeds, LS15 8ZB.

Job Summary
Supporting with the delivery of effective account management and administration, ensuring contracts are managed in line with agreed KPIs.

Salary & Working Hours
- £24,000 per annum

5 / 7 days per week

The working hours available are as follows:

7am
3pm
6am 2pm
12noon 8pm
11am 7pm

Duties and Responsibilities

Ensuring Contract retention through high standards of service and customer service.
Management of T&A system, ensuring all records are accurate and maintained
Driving and enforcing the use of the clockingin system
Building and maintaining positive sitelevel client relationships
Supporting cleaners relating to their role (clocking in details, cleaning spec. etc.)
Organising sickness and holiday cover by utilizing existing workforce where possible
Shift allocation including monitoring holiday entitlement/absence reporting etc.
Ensuring health & safety legislation is followed at all times.
Escalate any concerns to Contract Manager, as necessary.
Respond to ad hoc requests from Operations Director/Office Manager
Completing remote stock checks and follow agreed process for ordering, inline with budgets.
Completion of monthly RAG calls
Reporting and documenting of defects and repairs
Creating POs and completing relevant spreadsheet
Packing and posting of postal items
Support with the delivery of new site mobilisation tasks, including (but not limited to): consultations, recruitment, stock orders, T&A set up, uniforms and site packs etc.
Demonstrable experience in a similar role is preferred
Excellent communication skills
IT literate
A proactive approach and an excellent eye for detail, methodical and organised
Selfmotivated, confident and an engaging manner with a 'can do' flexible attitude
Client focused
Team player and able to motivate others
Ability to prioritise and produce accurate work meeting deadlines under pressure

In return we will offer:

Free onsite parking
28 days annual leave
SBFM benefits i.e. Travel, Healthcare and Retail discounts
Unify career progression access (training, development & qualifications)

About Us:

Our Company is one of the UK's leading and fastest growing soft FM service providers, offering the full range of professional cleaning services nationwide.