Receptionist - Diss, United Kingdom - Lawns Medical Practice

Lawns Medical Practice

Verified Company

Diss, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

JOB DESCRIPTION RECEPTIONIST Job Title:

Receptionist Responsible to: Practice Manager To ensure effective communication between Patients, Doctors and other Professional Staff Main duties/Key tasks: Ensure effectiveness of appointment system and monitoring flow of patients in the surgery.

Ensure requirements for repeat prescriptions are actioned in accordance with Practice policy and procedure. Respond to all queries and requests for assistance from Patients and visitors, or refer to appropriate person. Answer the telephone and make calls as required in a polite manner, taking messages as necessary and as directed.

Maintenance of filing systems and data input according to protocol for reports from outside agencies

Competences required:

Ability to work within a team Ability to communicate with people at all levels Personal contact: Partners and other staff.

Patients. Health visitors and District Nurses Staff from Social Services and Ambulances.

Other GPs and locums.