Customer Assistant - Belfast, United Kingdom - Channel Partners Limited

Channel Partners Limited
Channel Partners Limited
Verified Company
Belfast, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will be responsible for providing exceptional customer service and support to our clients. This is a dynamic role that requires strong organizational skills, excellent communication abilities, and the ability to multitask effectively.


Responsibilities:


  • Assist customers with inquiries and provide accurate information about our products and services
  • Handle customer complaints or concerns in a professional and timely manner
  • Maintain customer records and update databases with relevant information
  • Collaborate with other team members to ensure customer satisfaction
  • Upsell products or services to customers when appropriate
  • Provide support during peak periods or special events

Skills:


  • Fluent in English, both written and verbal
  • Strong organizational skills to manage multiple tasks efficiently
  • Excellent communication skills, including phone etiquette
  • Ability to effectively sell products or services
  • Time management skills to prioritize tasks and meet deadlines

Job Types:
Full-time, Permanent


Pay:
From £25,033.83 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Belfast: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 25/05/2024
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