Ticketing Agent - Hounslow, United Kingdom - CGS Ground Services
CGS Ground Services
Hounslow, United Kingdom
Verified Company
3 weeks ago
Description
We are now looking to further recruit colleagues to join our skilled Sales Team to support our airport operation based at Heathrow Airport.
If you are looking to work in an environment where no day is the same and you can make a difference then we would love to work with you.
We offer competitive rates of pay (based on experience).Responsibilities
- Create solutions for passengers that have missed their flight
- Booking all travel products including but not limited to; flights, excess baggage, refunds, upgrades, ground transportation and visa's.
- Provide high levels of customer service at all times and contribute positively to the passenger experience.
- Meeting company targets
- Dealing with customers face to face at Heathrow Terminal desks.
Skills Required:
- Previous experience in the travel and tourism sector preferred.
- Knowledge of Troya, Quickres, Amadeus or other major GDS reservation system and/or previous Airline ticketing experience
- Geographical knowledge
- Intermediate Knowledge of Microsoft Office (Word, Excel)
- Languages good spoken English. Turkish is beneficial but not essential)
Key Qualities
- Team player
- Selfmotivated
- Able to work in a fastpaced environment
- Adaptable and enjoys variety
- Takes ownership, with a desire to make a difference
- Mature and a professional attitude
Job Types:
Full-time, Permanent
Salary:
Up to £25,000.00 per year plus benefits
Schedule:
- 8hour shift
Salary:
Up to £25,000.00 per year
Schedule:
- Day shift
- Monday to Friday
- Night shift
Ability to commute/relocate:
- Hounslow, TW6 1RR: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Travel/Aviation or Ticketing: 1 year (required)
- Quickres,
GDS:
1 year (preferred)
Work Location:
In person
Reference ID:
LHR Airport Ticketing Agent
Expected start date: 20/07/2023
