Customer Service Coordinator - Southampton, United Kingdom - Fawkes & Reece

Fawkes & Reece

Verified Company

Southampton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
Southampton

Salary:
£30K- £35K per Year

Contract:
Permanent

Type:
Full Time

Reference:
ZG/ _

Posted:
August 30, 2023

My client are 1 of the largest UK House Builders that offer stability, progression and competitive salaries they are currently looking for an experienced Customer Service Coordinator to join their team to be based at their stunning head offices in Southampton

If you have experience working within the customer care sector for a new build developer, a property company of a housing contractor you have the experience that I am looking for Your CV must demonstrate stability.

Day to day duties:

Speaking with residents regarding their new build property during their warranty period
Diagnosing defects against the warranty
Being the first point of contact for the customer care team
Updating the CRM system whenever you have communication with a resident
Closing off defects once rectified on the CRM system
Booking in internal operatives to carry out repair works
Organising sub contractors if repair work is specialised works