Associate Consultant - London, United Kingdom - C Space

C Space
C Space
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Associate Consultant - Hindi Markets

Why is this role crucial for C Space?


We have won a number of exciting new accounts and our current clients continue to ask us to do more exciting work for them so we are looking for a bright, committed and passionate Associate Consultant, with fluent written and spoken Hindi and English language skills to join our team.


You will be an expert on Hindi culture and be curious, creative, self-aware and able to draw on personal experiences to have authentic conversations and discussions with Hindi consumers, colleagues and our client.


Together with the lead Consultant you will be responsible for handling and delivering client projects by conducting analysis, writing presentations and converting community conversations into clear client recommendations.

This is
not a 'back-room' role: we are looking for someone to support the lead Consultant in building and developing the client relationship from day one.

This role is a perfect stepping-stone to develop consultancy skills in the world of strategy, branding, research and innovation.


We have a number of roles available across English and other markets and are looking to hold virtual assessment centres in January (20 and 21 January TBC).


Role & Responsibilities:


Research:


  • Moderating communities in both Hindi and Western markets: engaging community members consumers of a specific client brand, steering discussions and probing consumer comments to drive relevant insight.
  • Designing research activities for communities which will generate the right responses to meet the client's brief, with particular consideration and understanding of Hindi consumers and the Hindi market: ideation sessions, brainstorms, surveys, blogs and live online workshops.
  • Conducting qualitative analysis of the activities to understand the 'what' and the 'why' behind what consumers say and do.
  • Facilitating workshops with clients and consumers
  • Desk research.

Report writing:


  • Deriving clear recommendations and implications from your analysis and findings to clients and colleagues.
  • Creating professional & convincing clientfacing documents in a range of formats.

Client management:


  • Providing support to lead Consultants and Consultancy Director in nurturing good client relationships
  • Developing good personal presentation skills, for copresenting to client (ideally within first 3 months)

Desired Experience & Ethos
Fluent written and spoken Hindi and English language skills - an essential requirement.

  • Previous experience in an insight, branding or design role.
  • Knowledge and a passion for brands, consumers and how they interact, particularly in the Hindi market.
  • A natural knack for the online world & social media: highly empathetic & able to connect with individuals online, specifically in Hindi.
  • You are constantly hungry to learn and grow and have plenty of energy and enthusiasm.
  • Excellent writing and oral communication skills.
  • Automotive knowledge and expertise not essential but desired.
  • Strong PowerPoint, Word and Excel skills required.
  • Intellectual curiosity.
  • Good numerical skills.
  • You are a real doer and a proper team player.
  • Fantastic organisational skills: ability to multitask.
  • A high standard required in both English & Math's.

About C Space
C Space is a pioneering consumer collaboration consultancy with offices in Boston, New York, San Francisco, London and Tokyo.

Our promise to our clients is to deliver 'Customer Inspired Growth' - over the years we have helped clients like Twitter, Samsung, McDonald's, British Airways, Orange and Heinz grow by developing new products, services and communication _together with their customers_.

Most of our clients have worked with us for a number of years and about 80% keep coming back for more every year:
building long-lasting relationships with our clients is the key ingredient to our success. Over the last year we have won six insight and innovation awards.

Insight at C Space isn't like insight at other agencies; it's faster, more entrepreneurial and more integrated.

And it doesn't just focus on finding the 'truth' but more importantly on leveraging that truth with those who matter in our clients' organisation:

we truly care about and organise ourselves around having impact on our clients' business - by either making them or saving them some money.

To help us make good on our promise to clients, we've developed four differentiating capabilities:


  • 21st Century Research: a proprietary tool-kit that allows our clients to listen to and co-create with their customers in an ongoing, iterative way using private, moderated online communities
-
Employee Crowdsourcing: best-in-class expertise that allows us to consult on and manage high-profile (employee) crowdsourcing assignments
-
Business Solutions: a team of outstanding insight, innovation and brand consultants who specialise in high-i

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