Service and Projects Administrator - Slough, United Kingdom - Artic Building Services

Description

Overview
To provide general administration duties for Service and Projects departments.


Salary:
£21, depending on experience)


Location:
Head Office, Slough


Roles and Responsibilities

• Processing of Engineers Reports
• Checking, Saving, Sending to clients
• Updating of the Engineers Report tracker
• Weekly checking and processing of timesheets to issue to Line Managers for approval
• Weekly updating of clients portals with reports, certificates and updates
• Monthly collating of overtime from CAFM system, reconcile with timesheets
• Monthly and Ad hoc compiling and sending of service contract renewal letters to clients
• Monthly issuing of Performance Feedback Questionnaires to clients and collating results for Office Manager
• Ad hoc collating of O&M Manuals
• Projects department administration such as raising purchase orders on CAFM

- system, saving quotes and issuing to clients

• Assist Office Manager with set up of new Sub Contractor and Supplier Assessments and logging the received documentation. Once set up, monitor to keep updated
• General Admin assistance as and when required
• Ad hoc Assistance to Office Manager
• First point of contact on main phone line

Role Requirements

Personal qualities/skills

• Excellent communication skills both written and oral, with a good telephone manner
• Strong personal organisational skills
• Easy travelling distance to Acorn's head office in Slough
• Keen and enthusiastic attitude
• Must be able to work as part of a team
• Customer service focused

Qualifications and Experience:

Strong knowledge of Microsoft Word, Excel, PDF & Outlook

Minimum of 3 years' experience in a similar role

Experience of working with CAFM systems is essential

Knowledge of MRI (formally FSI) Concept would be a strong advantage


Job Types:
Full-time, Part-time


Pay:
From £21,000.00 per year

Expected hours: 37.5 per week


Schedule:

• Monday to Friday

Work Location:
In person