Engineer Scheduler - Bristol, United Kingdom - Brite Services

Brite Services

Verified Company

Bristol, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Smart Meter Engineer Scheduler, Bristol, £26,000 - £28,000

Long established, leading Energy Services company, providing independant services to help companies manage their energy better, are seeking a Smart Meter Engineer Scheduler to join them.

You will be working for their wholly owned Smart Metering subsidary,who deliver market leading Metering Services nationwide.

The role of Engineer Scheduler is a Permanent position, a hybrid working arrangement will be offered, working 2 days in the office and 3 days from home.

Hours are Monday to Friday, 37.5 hours a week.

There are lots of training and development opportunities for employees with the right attitude and determination, their close knit teams motivate eachother to achieve individual and collective success.

There is a good social scene, employees work hard buta lot of effort is put into the fun stuff

**Specific duties of the role of scheduler will be: - **- Making outbound calls and responding to general customer enquiries according to the requirements of customer contracts

Liaising with the Business Support Manager regarding daily engineer availability
Scheduling/Programming of Field Operatives' work
Dispatching of work to Operatives using the most effective method
Arranging completion of short notice emergency work to appropriate Field Operatives, taking into account productivity, operational and customer service requirements.
Provision of office based support for all field staff

**In order to be successful for the role of Scheduler, you will: - **- Have excellent customer care skills and be proactive in pursuing job completion

Previous experience taking inbound calls or making outbound calls.
Previous experience as/in Engineer Scheduler, Scheduling Engineers, Maintenance Coordinator, Service Coordinator, Planning Field Service Engineers, Works Scheduler, Workforce Planner, Maintenance Planner, Engineer Coordinator, Scheduling Coordinatoror similar would be highly advantagous.
Be able to communicate confidently and effectively
Represent the company positively at all times
Have a good working knowledge of Microsoft Office
5 x GCSE's at C and above

Excellent benefits to include,

Pension scheme after 3 months (currently matching up to 8% if the employee also puts in 8%)
Simplyhealth Cash Plan
Increasing holiday with length of service (20 days start rising to 25 days pa plus bank holidays)
Holiday EXTRA buy up to 5 extra days holiday per holiday year
Death in service benefit
Interest free season ticket loan
Employee Assistance programmes health, legal, counselling (through Simply Health)
Ride to work scheme
Ongoing learning & development. Career development opportunities
GEM Awards (Going the Extra Mile) £50 bonus
Refer a Friend Bonus £250 bonus
Company Maternity scheme
Free refreshments and fruit baskets
Company social activities inc Summer BBQ, Festive lunch
Wide range of Sports & Social Events e.g. 6aside football, badminton
Virtual exercise classes

Ideally you will have had experience in smart metering, energy, customer services or a scheduling role in engineering, utilities or transport.