Night Receptionist - London, United Kingdom - Safestay

Safestay

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

As a
Night
receptionist your nights will include anything from, managing reservations, taking payments, check-in & out guests, handling enquiries and complaints, patrolling and security walks, responding to Guest reviews, to cleaning our social areas and assisting the management team with the daily reporting and breakfast setup

What skill you need:

Checking guests in and out
Are hardworking and enthusiastic
Processing payments
Offer guests great customer service
Night auditing
Ensuring the hotel and its guests are secure through the night
Efficient transfer of information to staff members on the morning shift

Who we are looking for:

Fluent spoken/written English (other languages are a bonus)

Competent level of IT proficiency
Ability to work on your own and as part of a team
Friendly but professional work ethic
Flexible availability
Able to take initiative and remain calm under pressure
Organised, helpful and friendly individual

Previous experience in a similar role within a hostel, solo customer facing roles or a background involving hospitality highly preferred.

We currently looking for night receptionists to cover both hostels in London Elephant & Castle and Kensington Holland Park

Salary:
£11.50 per hour

Schedule: