Patient Administrator - London, United Kingdom - Circle Health Group

Circle Health Group

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salary:
up to £22,071 FTE (depending on level of experience, training and qualification)

Patient Administrator

Part Time - Permanent

The Shirley Oaks Hospital in Croydon** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

Circle Health Group are proud to be recognised as one of the UK's 25 best big companies to work for and one of the 10 best companies to work for in the health and social care sector.

We have an opportunity for a Patient Administrator to join their team of staff in the Administration department.
**This is a Part time role for 30 hours a week. The role holder must be available to work any shifts between 07:00-20:30 Monday

Friday and 07:0015:00 Saturday & Sunday**
Applicants should meet the following criteria:
Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
Proficient in the use of a PC, including the use of software and systems
Basic financial awareness
Previous administration experience in a private healthcare environment.
Strong customer service skills
Strong written and oral communication skills
Strong team work ethic
Attention to detail.

Duties of this role include:

To contribute to the smooth running of the patient administrative process throughout the patient journey. Ensure the CHG best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff. All patient queries are dealt with efficiently and professionally.
First point of contact for all persons attending the hospital, including patients, staff, visitors, Consultants, contractors
Day to day management of the referrals from the Referral Management Centre, including triage and adherence to the 18 week Referral to Treatment within set timescales and management of SPOT contract patients

Salary & Benefits
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

25 days holiday per year + bank holidays, increasing to 30 days with service
Private Pension Scheme
Private Healthcare Scheme for treatment at our hospitals, covering preexisting medical conditions
Friends & Family Hospital Discounts
Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
Life insurance
One paid charity/volunteer day per year
Extensive rewards and voluntary benefits including blue light card
Free wellbeing services
High Value Employee Referral Scheme
Employee recognition programmes
Industry leading training and development opportunities

and much more

**"Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.