Parts Sales Advisor - Dyce, United Kingdom - POSTIFY LIMITED
Description
Parts Sales Advisor
Exciting opportunity for a full time / permanent Parts Sales Advisor.
Dyce, Aberdeen
£9.50 - £11.00 per hour depending upon experience
Great progression opportunities in a well-established, growing business
Our client is a salvage and vehicle recycling company in Dyce, Aberdeen. This is an established family owned business growing organically and by acquisition.
This is a great place to work and the team now requires an enthusiastic and motivated Parts Sales Advisor to work in their busy reception, at the yard in Dyce, Aberdeen, one of the UK's leading vehicle recycling and green parts facilities.
What we can offer you
- A friendly and efficient working environment
- Support and full training on the job
- National Living Wage following successful completion of your probationary period
- Career development opportunities across a fast growing group and the ability to learn from the best in the business
- 28 holidays per year, inclusive of bank holidays
- Parking on site and good transport links to work
More about the role and what we need from you
The main purpose of this role is to provide admin support, selling of parts, and maintaining an excellent level of customer service.
- Mixing parts admin / sales, you will be learning and contributing every day to the department
- Handling inbound parts requests and identifying suitable parts from our inhouse database.
- Qualify parts by using PL24 (Partslink 24) and other parts catalogue.
- Quoting and selling parts into the B2B market via our online portal.
- To respond to customer in a professional manner and to adhere to the service level agreement set.
- Maintaining exceptional customer service levels within the portal and online chat function.
- Taking ownership & responsibility for enquiries and resolving any issues.
- Pricing of parts, processing customer orders, invoicing and cash sales
About you:
- Have an outgoing, confident and approachable problem solver who can deliver excellent customer service.
- High attention to detail
- Reliable and punctual
- Adaptable to changing processes
- Able to multitask and juggle different priorities
- Excellent organisational and communication skills
- Willingness to learn and engage with colleagues and our customer base.
- A confident communicator.
- Some prior knowledge of the sales process (desirable)
- Previous experience within parts sales ideal.
If you'd like to work in an exciting, thriving, well established business and have a knowledge of vehicle parts and components then we'd love to hear from you.
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