Integration Compliance Coordinator - Birmingham, United Kingdom - Centrick
Description
We are Centrick. We are the go-to experts specialising in all things residential and commercial property, with a national presence.ARMA accredited, with an IRPM-trained team, we provide building & estate management services for developments of all sizes, residential and mixed-use, in multiple locations across the UK.
Committed to ensuring that residents enjoy peaceful and secure living.
Founded in 2005, today we manage £3billion+ in client assets and have over 230 employees across the group - and counting Every day we work to achieve our vision: to make customer's lives better, the Centrick way.
Ensuring that our customers live in safe environments and can enjoy their homes we take responsibility for all aspects of service to the common areas of the development we manage.
This incorporates health, safety & compliance, financial stewardship and management of our contractors and supply chain - keeping the customer at the centre of everything we do.
So, who are we looking for?
You'll be detail orientated and have a good understanding of statutory compliance requirements, ensuring all processes are in line with regulatory standards.
Working within the Building & Estate Management Compliance team responsible for all portfolio asset compliance and building safety the Integration Compliance Co-ordinator will work between our integration and building safety teams and will have responsibility for ensuring data and documentation is correct.
They will be required to develop a good knowledge of legislation and best practice ensuring correct administration of all asset certification across the portfolio including liaising with contractors and supply chain to verify certification and remedial works.
You will work towards departmental KPIs set for your specific role.These are based around key aspects of service delivery to ensure we are delivering the very best standards to our customers.
And what will you be doing?
No two days are the same but the below gives you a flavour for some of the tasks you'd typically be involved with.
- Support Integration Managers with onboarding of new properties
- Assisting the wider team with queries, documentation and admin support
- Reviewing Contractor setup, accreditation and performance
- Managing personal and shared inboxes to ensure all queries are answered swiftly and accurately.
- Ensuring correct administration of all asset certification across the portfolio including liaising with contractors and supply chain
- Support integration managers on handovers from outgoing agents to ensure relevant documentation is transferred and maintained in the Goden Thread of Information, with a particular focus on building safety documents
- Setup Up and administer inhouse systems to ensure our customer journey is excellent from day one of management
- Undertake gap analysis of handover materials and produce actions plans
- Ensure smooth transfer of utilities and services
- Review contracts and tender as required
We've fostered a values driven, inclusive environment for our people so that they enjoy coming to work every day.
Not only will you have access to all of the below rewards & benefits but you'll enjoy access to Centrick Academy, our learning platform, as well as having the opportunity to undertake industry qualifications and further your professional development.
- Competitive annual salary
- 25 days holiday plus 8 Bank Holidays
- Birthday Leave
- Healthcare Cash Plan
- Enhanced Family Leave
- Perkbox employee benefits platform
- Employee Assistance Programme
- Enhanced Pension Scheme
- Workplace Nursery Benefit
- Long Service Awards
- 1 paid CSR Day per year
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