Quality Assurance Officer - Oldbury, United Kingdom - ELITE FOSTERING

ELITE FOSTERING

Verified Company

Oldbury, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

ELITE FOSTERING IS AN INDEPENDENT FOSTERING AGENCY BASED IN OLDBURY, SANDWELL.

ELITE FOSTERING CURRENTLY HAS 60 APPROVED FOSTERING HOUSEHOLDS AND 120 CHILDREN IN PLACEMENT.

ELITE FOSTERING HAS BEEN RECENTLY INSPECTED BY OFSTED IN FEBRUARY 2024 AND WE ARE RATED GOOD IN ALL THREE AREAS.

Key tasks will include:

To maintain all records and files in Charms IT System
To generate various reports from Charms system and report them to Managers.
To audit individual case records
To support admin team members such as attending phone calls, relay messages send out and receive various feedback forms etc.
Assist and Support Placement Officer, Training Coordinator and Office Administrators.
To ensure that all records pertaining to children in care and foster carers are up to date.
To seek and obtain missing information from the respective parties such as local authorities, social workers, foster carers, and other relevant professionals.
To assist with credit control
Any other reasonable duties in line with the post

Qualifications, Experience and Skills required:

You will ideally have:
NVQ 3 in Health and Social Care or equivalent

NVQ in business administration or equivalent

Experience:

Relevant experience of administrative work
Experience of working as part of a multidisciplinary team
Experience of delivering high quality customer service
Knowledge of data protection regulations and ability to operate within confidentiality guidelines.
Familiarity with fostering services would be an advantage.

Knowledge/Skills:

Ability to maintain appropriate professional boundaries.
Excellent organisation and time management skills
Good numeracy and literacy skills with a high level of accuracy and attention to detail

SALARY NEGOTIABLE AND IN LINE WITH EXPERIENCE, SKILLS AND CURRENT SALARY

Benefits: