Sales Coordinator - London, United Kingdom - Marriott International, Inc

Marriott International, Inc

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Number

Job Category Sales & Marketing

Location W London, 10 Wardour Street, London, London, United Kingdom VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

***JOB SUMMARY:MAIN DUTIES & RESPONSIBILITIES

Social and individual bookings responsibilities:

Organise table reservations and offer advice on opening hours, menu and inhouse events
Assist with individual bedroom bookings and enquiries for Studios and Screening Room
Conduct site inspections as necessary
Produce event orders for events
Work with marketing to create Perception collateral and event packs
Support marketing with Perception specific activations and events
Work closely with Sales team to achieve budgeted hotel goals through communication and collaboration.

Other responsibilities:

Adhering to all W legal requirements
Adhering to W Telephone standards
Utilising Marriott systems and booking procedures such as OneSource / Opera / DesignMyNight
Maintaining a maximum of 4hr (working hrs) response time to enquiries and correspondence
Maintaining the system for an active follow up
Liaising with the management team on any client issues and actioning accordingly
Adhering to all Marriott and UK credit policies and procedures and ensuring clients are made fully aware of all credit decisions, contract and deposit requirements
Responding to and booking in all internal / external enquiries for Perception, which includes but is not limited to: Table bookings, guest lists, afternoon tea and brunch, cocktail master classes and tastings
Assisting with creating Perception guest list excel sheets and distributing to operational teams accordingly
Turning around all internal event enquiries from Marriott
Projecting a pleasant, positive and professional image to all contacts and colleagues at all times
Any other reasonable request within your range of competence as required by the Director of Sales

Database building and guest correspondence responsibilities:

Communicating pre-arrival (e.g. looking forward to your arrival) and post-departure (e.g. thank you for coming) with Perception high spenders, table bookers and key influencers.
Proactively targeting previous years bookings and recent business to drive more frequent return bookings
Developing and implementing with the Director of B&F, business initiatives and strategies to compete with local Comp set and help fill quiet periods. This may include, but is not limited to, revenue streams/actions that fall within your range of competence.
Handing confirmed business over to the operations team on the day / evening.
Ensuring all systems this position is responsible for are maintained and kept up to date with all enquiries and their current status.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set.

Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.

We share our guests' passions, providing insider access to what's new and what's next. Moderation is not in our vocabulary and we know that lust for life demands more, not less.

W guests soak it in and live each day with a mantra:
Detox.
Retox.
Repeat.

If you're ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.