Service Operations Team Italian - Watford, United Kingdom - Parkside Office Professional
Description
To work closely with different functions inside the company such as Logistics, Credit, Product Specialists, Country Managers and Field engineers, to dispatch customer and partner requests for support through the correct channels making possible for thetechnical teams to act on the requests in a timely manner.
- The team has a major impact on customer satisfaction and it is responsible for handling customer requests for support, spare parts orders and returns, assisting the dispatchers and taking care of Partners in Europe and Asia.
- Ability to multitask and coordinate activities across relevant departments
- Ability to work under pressure and using many different informatic systems and procedures
- Excellent communication and listening skills
- Fluent Italian and Polish
- Positive and Proactive attitude
- Customer oriented and Teamwork mindset
- Callcentre and logistic experience is an advantage
Full time (40 hrs/week with 1 hour unpaid lunch break)
:
- Monday to Friday Working hours are variable as this team work in shifts:
- 1 week: early shift
- 1 week: late shift
- Salary Range: £ 25K to £30K depending upon skills and experience
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