Warehouse Shift Supervisor - Norwich, United Kingdom - Valeo Snackfoods

Valeo Snackfoods

Verified Company

Norwich, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Responsibility for ensuring compliance with all site systems and maintaining a safe working environmentResponsible for shift compliance: PPE, 5S, housekeeping standards and behavioural audits as part of all warehousing sites performance control systems

Reduce accidents through accident, near miss reporting Safety conversations, Hazard conversations and investigation, deliver behavioural observations through the team
Support training requirements and records for the team. Work with the Warehouse Manager to share and execute best practice
Create and deliver plans to maintain and improve quality and site audit standards, ensuring no non-conformances
Support the business SLOB (slow & obsolescence) process and reduce faulty goods to 0.2% of net sales
Reduce damaged stock (caused by the warehouse) to <0.1% of sales
Ensure product quality standards, systems and checks are compliant
Completion of relevant quality auditing tasks in line with company standards
Deliver Internal Audits and implement corrective actions in a timely manner
Responsible for all raw materials and finished goods within all warehouse sites, including intake and loading
Ensure the conformance to plan measure is met through planning and driving of the load plan, reviewing performance with managers and the team, resources to ensure the service KPI for the shift and site is delivered
Using the Labour Plan model to plan each shift
Escalate & communicate issues with SOP team & transport to minimise service issues
Ensures OTIF of Finished Goods to the Goods Out lines to meet plan
Deliver the site target of customer service level every week (99.5 %)
Stock accuracy targets delivered every shift, audit and review aisle locations
Communicate appropriately with 3PLs to ensure they have the right information to serve our customers appropriately
Coach and lead a warehouse team to achieve picking accuracy targets
Ensure team responds professionally and with urgency to all customer complaints and issues, which may impact on customer service
Ensures labour is utilised in line with standards and temporary labour is managed efficiently to manage gaps in manning. This includes managing the relationship with the agencyReviews site performance with a warehouse team to ensure service OTIF can be delivered
Absence targets are delivered and effective return to works' are conducted. The absence policy is adhered to and poor absence is managed appropriately
Achieve the site variable labour target each day/week
Creating and delivering plans to reduce costs and improve efficiency through the warehouse team
Support planning to deliver stockholdings of raw materials and finished goods stock holding to 0.5 and 1 week of Net Sales respectively
Carry out one to ones with a warehouse team 3 monthly, with a formal appraisal every 12 months
All over-performing & under-performing staff are managed appropriately and within company procedures
Engage with all employees to convey all news/company business updates & wellbeing initiatives
Conduct investigations and informal/formal meetings in accordance with company procedures
Shift Audits and housekeeping reviews are planned and delivered each shift
Ensure staff are trained, validated and signed off on all legal, safety, quality and operational aspects of their job. Training needs are defined and planned with consultation from Warehouse Manager
Support and promote adherence to PCS systems and the standards

Salary:
£33,775.03 per year

Benefits: