Tour Coordinator - West Midlands, United Kingdom - C&M Executive Recruitment

Tom O´Connor

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Tom O´Connor

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Description
Our client, a leading and well-established school tour operator is seeking a Tour Coordinator to join their team.

You will be responsible for planning bespoke itineraries for cultural, educational and activity trips throughout the UK and Europe mainly.


Tour Coordinator responsibilities**:


  • Liaise regularly with the group leader from the booking stage until departure
  • Develop and deliver highquality and safe trips in line with customer expectations and budgets
  • Develop and maintain customer relationships
  • Liaise with all suppliers, accommodation, transfers and excursions
  • Be responsible for all customer communications and ensure all data is maintained in the reservation system
  • Be up to date with all health and safety requirements and audits

Tour Coordinator Skills and Experience:


  • Show excellent interpersonal, organisational and admin skills
  • Ability to build and develop relationships with colleagues, suppliers and customers
  • Possess good communication skills both written and verbal
  • Knowledge of school travel market/tourism industry
  • Keep up to date with product knowledge
  • Competent in MS Office
  • Good geographical knowledge
  • Knowledge of another European Language (French, German, Italian or Spanish) would be beneficial but not essential

Additional info/benefits:


  • A great friendly, flexible working environment
  • Hybrid working a possibility
  • The opportunity to travel
  • Commission scheme

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