Tour Coordinator - West Midlands, United Kingdom - C&M Executive Recruitment
Description
Our client, a leading and well-established school tour operator is seeking a Tour Coordinator to join their team.You will be responsible for planning bespoke itineraries for cultural, educational and activity trips throughout the UK and Europe mainly.
Tour Coordinator responsibilities**:
- Liaise regularly with the group leader from the booking stage until departure
- Develop and deliver highquality and safe trips in line with customer expectations and budgets
- Develop and maintain customer relationships
- Liaise with all suppliers, accommodation, transfers and excursions
- Be responsible for all customer communications and ensure all data is maintained in the reservation system
- Be up to date with all health and safety requirements and audits
Tour Coordinator Skills and Experience:
- Show excellent interpersonal, organisational and admin skills
- Ability to build and develop relationships with colleagues, suppliers and customers
- Possess good communication skills both written and verbal
- Knowledge of school travel market/tourism industry
- Keep up to date with product knowledge
- Competent in MS Office
- Good geographical knowledge
- Knowledge of another European Language (French, German, Italian or Spanish) would be beneficial but not essential
Additional info/benefits:
- A great friendly, flexible working environment
- Hybrid working a possibility
- The opportunity to travel
- Commission scheme
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