Customer Service Advisor - Farnborough, United Kingdom - Aquability (UK) Ltd

Aquability (UK) Ltd

Verified Company

Farnborough, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Advisor

Aquability (UK) Ltd currently has a fantastic opportunity for a Customer Service Advisor to join our friendly, family run company in delivering excellent levels of customer care.

This is a full time, permanent position and the working hours are Monday-Thursday 9am-5pm and Fridays 9am-4.30pm based at our offices in Farnborough, Hampshire.

Our offices benefit from free onsite parking and kitchen facilities.

The role

This role involves being the first point of contact for customer care, answering questions, reassuring and guiding our customers in the right direction.

You will gain product knowledge through our in-house training and be able to provide trouble-shooting guidance.

You will be joining a small team of advisors and will report directly into our Customer Service Manager, who has extensive experience within the company.

We will provide full training of our IT systems and our procedures.

Person specification

In addition, we're looking for:

Good computer skills, whether this has been gained through work or personal use
Good listener
Positive demeanour
Confidence talking on the telephone
Ability to multitask effectively
Team player

What we can offer

The full-time salary for this role is £22,000 and in addition to this we will offer a quarterly bonus scheme.

A relaxed, informal working environment where team spirit remains strong.

Free parking, 1 hour lunch breaks and the opportunity to join a growing company.

What's next

Job Types:
Full-time, Permanent

Salary:
£22,000.00 per year

Benefits: