Part-time Receptionist - Stratford-upon-Avon, United Kingdom - People Professional HR and Recruitment Service Limited

People Professional HR and Recruitment Service Limited

Verified Company

Stratford-upon-Avon, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

We are currently seeking a highly motivated and customer-focused Receptionist and Administrator to join our Client's firm of Solicitors.

As the first point of contact, both in person and over the phone, you will provide a friendly, efficient, and professional service.

This role requires excellent communication skills and the ability to multitask effectively.

This role will be Monday to Friday - 20 hours per week (flexibility on start and finish times).

Key Responsibilities:

Take accurate and concise messages for calls that cannot be attended to immediately, ensuring all messages are promptly relayed.
Log all visitors, general enquiries, and new business walkins into the computerised system.
Greet and assist all visitors, notifying the respective staff members of their arrival promptly.
Verify Anti Money Laundering (AML) documents for Conveyancing, ensuring accuracy before scanning.
Prepare files for closing and archiving when necessary.
Provide secretarial support and assist with typing and document production for Fee Earners, including filing and photocopying.
Offer administrative support to all departments as needed.
Ensure all cash receipts brought to reception are checked, recorded, and handed over to the appropriate staff members. Follow the established cash handling procedures.
Manage bookings for boardrooms and meeting rooms, ensuring availability and organising schedules.
Maintain and update daily appointments, collecting information from electronic diaries.
Keep reception area tidy and presentable, ensuring a welcoming environment for clients.
Coordinate with the HR Manager to ensure continuity of cover, including providing support at other offices if required.
Manage courier packages, ensuring they are logged, sent out promptly, and relevant notifications are saved in the case management system.
Prepare outgoing mail and ensure timely delivery to the relevant boxes.

Knowledge and Experience:

Previous experience in a similar customerfacing role.
Familiarity with telephone systems and proficient use of phone system features.
Strong keyboard skills and proficiency in using Outlook, Word, Excel, and preferably Tikit.
Friendly demeanour with a clear and patient speaking voice.
Team player with a flexible outlook and the ability to adapt to changing needs.
Ability to maintain confidentiality and exercise discretion at all times.