Provisioning and Support Engineer - Manchester, United Kingdom - Neoci Ltd

Neoci Ltd

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

As a member of their Unified Communications Provisioning & Support Team, you will be responsible for dealing with fault diagnosis and support for their wide range of products and services including: Hosted Telephony (VoIP) Connectivity UC WLR

Overview of Key Responsibilities, Tasks and Activities:
Fault diagnosis and efficient management to resolution

Establish customer requirements and assess their needs through to implementation

Escalating queries and concerns where necessary Liaising with suppliers Provisioning products and services Required

Skills and Abilities:
Experience within the telecommunications industry in a support role Technical knowledge and understanding. Understanding of Asterisk based phone system will be advantageous.

Working Hours - Monday - Friday 9:30 - 6pm.

Field and office based role