Student Services Coordinator - Falmer, United Kingdom - Study Group UK Ltd

Study Group UK Ltd

Verified Company

Falmer, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
University of Sussex International Study Centre

Contract Type:
Part Time (30 hours, worked across 4 or 5 days) - Fixed Term (until 02/02/25)

Salary:
up to £24,019.22 per annum (FTE)

JOB OVERVIEW
We are Study Group.

We are a global leader in international education partnering with students and Top Tier Universities from all over the world.

We believe in creating a better world through education and value talented, driven, and student-centred peoplethat believe the same.

We are now looking for a Student Services Coordinator to provide support to students, assist with visa and immigration activities, support induction programmes, undertake scheduling administration, process records and produce reports, and undertake all assessmentand examination administration whilst providing support to the academic teams in relation to quality assurance, student attendance and student experience.

KEY RESPONSIBILITIES

To register students and comply with UKVI requirements
Upload passport and visa scans onto Validate and applicable platforms
Maintain uptodate visa requirements and processes by liaising with the Visa Officer
To develop strong relationships with the University Housing Office to facilitate the provision of appropriate accommodation for ISC students
To assist in the induction programme and the preparation of induction packs and welcome letters
To deal professionally and promptly with student's enquiries and requests for support and foster positive relationships with the student body
To deal with any accommodation issues raised by ISC students, signpost and advice on student housing options including liaison with Student Lettings and the University Admissions team.
To log student absences in the absence spreadsheet
To organise refundable deposits along with term time and termination refunds for students
To assist in the collection of outstanding fees
To Support academic staff with attendance registers and upload them where necessary
To distribute, in a timely and accurate manner, personalised timetables for teachers and students
Proofreading and formatting of assessments
Preparing assessments packs
Exam setup and invigilation
Collating assessment submission and script distribution, entering assessment and examination results as required
Production and distribution of interim reports
To assist in producing statistical analysis and reports as required
Production and distribution of endofterm reports, transcripts, and course completion documents
To assist with the implementation and administration of academic quality processes to ensure compliance with external bodies
To take minutes at relevant meetings
To provide general admin support for the Centre as required including examinations, student correspondence bank letters, police registration, study confirmation and council tax letters, and cover admin duties for other members of staff when absent andduring peak periods

EXPERIENCE REQUIRED

Working in a pressurised environment
Working with international students (Desirable)
Working in a higher education environment (Desirable)
Experience in an administrative role.

ABOUT US

We are a global pathway provider in International Education, working collaboratively with over 50 universities around the world, offering over 500 undergraduate and postgraduate teaching programmes.

Voted as 2017, 2018, 2020, and 2021 Global Pathway Providerof the year, our people are united with the shared ambition of providing a world-class education to talented students from across the globe.

With a truly global outlook and offices all over the world, our international team uses its expertise, knowledge, and commitment to create opportunities and add value.

We are determined to grow and innovate in our field, providing our students and partnerswith high-quality outcomes across the higher education space.

ORGANISATIONAL COMPLIANCE

Study Group is committed to safeguarding and promoting the welfare of its students and expects all staff and volunteers to share the same dedication.

Applicants will be required to undergo child protection screening appropriate to the role, including checkswith past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.