Mortgage Administrator - London, United Kingdom - Opendoor Mortgages

Description

An exciting opportunity has now become available and we are looking to add to our rapidly growing team.

If you would like to be part of a company that is committed to providing the very best experience that our customers deserve with an efficient end to end journey and always with that personal touch, then this could be the role for you.

We are looking for an individual with experience in the mortgage industry, ideally as an administrator or paraplanner.

They must have a positive & enthusiastic attitude with the ability to prioritise our customers' needs and requirements at all times, have the ability to work under pressure & problem solve.

Responsibilities:

• Ensure our customer service database is kept up to date and all information held is accurate
• Responding to any nonadvisory queries in a professional and timely manner and referring any advisory queries to the relevant person
• Supporting a team of advisors with their day to day duties
• Inputting cases on to our system, ensuring all details are accurate and all documents have been received in line with our compliance policies
• Completing suitability reports to issue to clients

Characteristics:

• Experience in the mortgage industry, ideally as administrator/paraplanner
• Excellent written & verbal communication skills
• Meticulous with a keen eye for detail
• Positive & enthusiastic attitude with the ability to prioritise our customers needs and requirements at all times
• Ability to work under pressure and problem solve, both independently and part of a team
• Computer literate and familiarity with Microsoft office
• Well organised with excellent time keeping

Benefits:

• Pension
• Competitive Holiday Entitlement
• Flexible working hours
• HR & Well Being Services

About us:
Our vision at OpenDoor Mortgages is to revolutionise the process of buying property, remortgaging/refinancing, moving house, changing ownership, investing in property and to make those processes more seamless, offer more & better options and offer a wider range of services all in one place whilst keeping customer service and the customer journey at the heart of everything

Employment Type
Full-time
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Salary:
From £22,000.00 per year


Benefits:

• Company pension

Schedule:

• Monday to Friday

Ability to commute/relocate:

• London, IG6 3HX: reliably commute or plan to relocate before starting work (required)

Application question(s):

• How Many years experience of the mortgage industry do you have?