Senior Experience Officer - London, United Kingdom - Mind

Mind

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

12 month Fixed Term Contract - Part time, 21 hours per week
We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Will you join us?

The purpose of the Community and Events Fundraising team is to engage, grow and inspire a community of passionate fundraisers to power the fight for mental health.

As our Senior Experience Officer, you'll lead on projects aimed at improving the experience of supporters taking part in our portfolio of third-party sports events.

Reporting to the Fundraising Manager of the Events team, you'll look for opportunities to improve the experience of our supporters, whether this is in our marketing, our stewardship or on the day.

You'll be responsible for delivering projects that take supporters' experience from pretty great to incredible

You'll play a pivotal role in helping the Events team to recruit more participants, working to ensure that participants can raise more and want to engage with Mind in other ways.

You'll lead exciting improvement work that helps us to better tell our supporters' stories and encourage others to join #TeamMind.

We're looking for a strong communicator - someone who can convey their vision, goals, ideas and issues to team members and stakeholders.

You'll be confident project manager, who can oversee and coordinate tasks as well as motivate and encourage others by creating a defined roadmap to success.

You'll have strong organisational skills, be able to prioritise tasks and document ways of working, and be comfortable in creating project timelines and holding others to account in meeting deadlines.

You'll be open to innovation, adopting a test and learn approach and improving processes.

Closing date: 13 January

Interview day: 24 January**This position is in line with current guidance, the post holders will be expected to be in the office a minimum of two days (or more, depending on the arrangements of your team) but this role will retain some flexibility working from home (hybrid working).

Equality & Diversity
We value the power of diversity. We embrace the different perspectives that each of us bring.

We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work regardless of race, gender, age, religion, identity and experience.

We are committed to becoming truly anti-racist in everything we do and ensuring that all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

INDSP