Outpatient Clinic Coordinator - London, United Kingdom - Moorfields Eye Hospital NHS Foundation Trust

Moorfields Eye Hospital NHS Foundation Trust

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Moorfield's, Brentcross Diagnostic Hub, is looking for FOUR innovative and intelligent individuals to join and exciting team of clinic coordinators.

The individual will have the opportunity to develop new skills and also be mentored by senior administration. We require the individual to have strong communication skills and be a proactive worker.

You will also have access to the staff shopping centre discounts as we are based in the Brentcross Shopping Centre in North west London.

You do not need to have hospital experience but strong costumer service experience is essential.

This post requires hours that cover the administrative duties from 09:00-17:00 & 10:00 -18:00.

During the probationary period, your suitability for continued employment will be assessed and provided a satisfactory standard is achieved and maintained, your employment will be confirmed.

The probationary period may be extended or your employment terminated either during or at the end of probation, in line with the trust Probationary Policy.

For the duration of the probation period, the notice period will be in line with contractual obligations on either side.

You will be required to provide high quality clerical and administrative support as a member of one of our administrative teams.

You will act as first
point of contact for all patients, both in a busy outpatient environment and in the administrative offices. We are passionate about delivering an
excellent service to patients and you will play a crucial role in achieving this.

Reception duties will also be included such as meeting and greeting patients on arrival to the hospital, checking patients in to the appropriate clinics using the Trust's patient administration system, booking clinic appointments, and accurate recording of patient data.

Additional administrative duties include:

ensuring clinics are booked to profile, answering queries (by telephone and in person), filing and supporting the Team Leaders & Clinic Manager with clinic cancellations and other administrative duties.

You will have good interpersonal skills, a polite and courteous manner and a professional attitude. You will have effective verbal and written
communication skills, and will enjoy working as part of a team. You will be able to cope under pressure in a busy working environment. Accuracy
and attention to detail are essential, as are good computer skills.

Founded in 1804, Moorfields Eye Hospital is a world-class centre of excellence for eye health services, ophthalmic research and education.

We are true pioneers in the fight to cure blindness.

Every year we treat more than 750,000 patients at City Road in central London and at 30 satellites, and, in partnership with the UCL Institute of Ophthalmology, we lead one of the most impactful ophthalmic research programmes in the world.

We train many of the leading eye care clinicians in the UK and internationally, and have a global reputation for quality and professionalism in ophthalmic care.

In addition, Moorfields operates two commercial businesses whose profits support our NHS work:
Moorfields Private and Moorfields UAE.

Reception duties include:
meeting and greeting patients on arrival to the hospital, checking patients into the appropriate clinics using the Trust patient administration system, booking clinic appointments, and accurate recording of patient data

Additional administrative duties include:

ensuring clinics are booked to profile, prepping patients notes, answering queries (by telephone and in person), filing, scanning, booking patient transport and supporting the Assistant Clinic Manager with clinic cancellations and other administrative duties.