Web and Cms Analyst - London, United Kingdom - Arc IT Recruitment
Description
Web and CMS Analyst£25K-£35K Plus Excellent Benefits
City of London/ Hybrid working
Web and CMS Analyst is sought by a leading global financial services organisation based in the heart of the city/ hybrid working.
Within this role you will help to maintain the organisation's large suite of websites - managing the service desk and co-ordinatingbusiness-as-usual bug fixes and tasks, working closely with the Digital Site Manager and supporting them in their day-to-day activities and tasks.
The role requires excellent communication and proven digital HTML and CMS skills, as well as a technical understandingof end-to-end web product delivery.
This is a great opportunity to join a fun and friendly team with great opportunities for long term career growth.
Duties & responsibilities:
- Manage the ServiceNow ticket system for business requests and changes
- Investigate & analyse site issues, bugs and general change requests
- Complete 'business as usual' site changes as per user requests using our Drupal CMS
- Brief the development team of any code fixes for bugs and issues
- Communicate with the business stakeholders who raise the requests and manage expectations
- Manage workload via Azure Boards
- Test bug fixes and web site changes prior to production
- Assure that all user input is validated before committing changes
- Ensure all changes are within brand guidelines
Key Skills & Experience:
- Minimum 2 years' experience in a similar role
- Experience working with a Content Management System
- An understanding of editing HTML and the ability to inspect and diagnose webpage problems via digital tools
- Experience in digital content creation & management
- Experience in image and video editing software such as Adobe Marketing Cloud
- Onpage SEO experience
- Experience with analytics tools (e.g. Google Analytics) interpreting, analysing, reporting and using data for decisionmaking
- Desire to innovate, develop skills and be curious about new digital trends, technology, and the opportunities they may present.
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