Technical Support Administrator 7871 - Dronfield, United Kingdom - Sue Ross Recruitment

Sue Ross Recruitment
Sue Ross Recruitment
Verified Company
Dronfield, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Duties and key responsibilities

  • Provide excellent customer service and administrative
support to colleagues.

  • Ensure the information you give to customers is
correct, inform your manager of any gaps in your product knowledge so that
training can be arranged.

  • Handling of customer service issues.
  • Effective use of company diary system.
  • Make and receive telephone calls.
  • Book in returns.
  • Use web admin site to administrate returns notes.
  • Place customer orders.
  • Process order payments and refunds.
  • Knowledge and use of shipping carrier systems
  • Work area to be kept tidy and clutter free.
  • Ensure office space is kept clear and organised.
  • Any other tasks relevant to your role.

Skills and Abilities

  • Attention to detail is essential to this role.
  • Excellent organisational skills are essential for this
role.

  • Excellent Time management and the ability to work to
deadlines.

  • Able to follow verbal and written instructions.
  • Strong communication skills
  • Ability to work on own initiative.
  • Ability to cope well under pressure.
  • Self-Motivated with a positive attitude


May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.


Job Type:
Permanent


Pay:
£11.44 per hour


Work Location:
In person

Reference ID: 7871
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