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- Casual dress
- Company pension
- Employee discount
- Store discount
- Why are you the right candidate for the role?
- Hospitality: 4 years (required)
- English (required)
- Personal Licence (required)
- United Kingdom (required)
Assistant Manager - Aberdeen - SugarBird Wines

2 months ago
Description
About Us:
SugarBird Wines, is a proudly local business with a unique and award-winning approach to retail and hospitality. Our bars offer an enticing selection of wines from around the globe with a focus on the wines of South African. Our selection is available for both takeaway and delightful on-site consumption within our two beautiful and individual wine bars in Aberdeen. To find out more check us out at
Job Description:
As an Assistant Manager at SugarBird, you will play a pivotal role in ensuring the smooth operation of our wine bars and retail offerings whilst creating memorable experiences for our customers.
Your responsibilities will include but are not limited to:
· Operations Management:
o Assist in the daily management of the wine bar, including overseeing staff and maintaining a welcoming atmosphere for guests.
o Collaborate with the Assistant Events Manager and other team members to ensure seamless service delivery.
o Help maintain high standards of cleanliness, health, and safety protocols in line with licensing laws and regulations.
· Customer Engagement:
o Interact with customers to ensure their needs are met, resolve any concerns, and provide a warm and friendly environment & ensure all have the full SugarBird experience
· Team Support:
o Support the management, owners and team members in their roles to guarantee exceptional team work and service delivery
o Assist in staff training and development, ensuring all team members are well-informed about our wine selection, event planning, and customer service.
We are seeking individuals who possess the following qualities:
o Customer-Centric: A warm and friendly demeanour with a strong focus on customer satisfaction and a passion for delivering memorable experiences.
o Detail-Oriented: Strong attention to detail, including personal presentation, property fixture and fittings maintenance and presentation, must possess common sense and critical thinking ability
o Health & Safety Awareness: Understanding of health and safety standards.
o Licensing Knowledge: Up to date working knowledge of with licensing laws and regulations for responsible alcohol sale and service[A2] . -
Requirements:
o Previous experience in the hospitality or wine industry is preferred (WSET Level 1 or 2 in Wine would be a significant advantage)
o Personal License holder
o Strong and demonstrable leadership and communication skills.
o A flexible schedule to accommodate working in a variety of locations and to incorporate weekend shifts.
o If you're confident, reliable, and ready to join and lead a fantastic team in a dynamic environment, we'd love to hear from you
Discover the world of wines at SugarBird Wines and be a part of something truly exceptional. We can't wait to welcome you aboard
Job Types: Full-time, Permanent
Pay rate : £14.20 per hour
Tips
Benefits:
Smart Casual dress
Company pension
Employee discount
Store discount
Employee Assist Mentorship program with additional benefits
Schedule:
45 hour week (including breaks)
Day shift
Night shift
Weekend availability
Hospitality: 4 years (required)
Language:
English (required)
Work authorisation:
United Kingdom (required)
Job Types: Full-time, Permanent
Pay: £14.20 per hour
Benefits:
Application question(s):
Experience:
Language:
Licence/Certification:
Work authorisation:
Work Location: In person
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