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  • Assistant Manager - Aberdeen - SugarBird Wines

    SugarBird Wines
    SugarBird Wines Aberdeen

    2 months ago

    £14,200 - £30,000 (GBP) per year *
    Description

    About Us:

    SugarBird Wines, is a proudly local business with a unique and award-winning approach to retail and hospitality. Our bars offer an enticing selection of wines from around the globe with a focus on the wines of South African. Our selection is available for both takeaway and delightful on-site consumption within our two beautiful and individual wine bars in Aberdeen. To find out more check us out at

    Job Description:

    As an Assistant Manager at SugarBird, you will play a pivotal role in ensuring the smooth operation of our wine bars and retail offerings whilst creating memorable experiences for our customers.

    Your responsibilities will include but are not limited to:

    · Operations Management:

    o Assist in the daily management of the wine bar, including overseeing staff and maintaining a welcoming atmosphere for guests.

    o Collaborate with the Assistant Events Manager and other team members to ensure seamless service delivery.

    o Help maintain high standards of cleanliness, health, and safety protocols in line with licensing laws and regulations.

    · Customer Engagement:

    o Interact with customers to ensure their needs are met, resolve any concerns, and provide a warm and friendly environment & ensure all have the full SugarBird experience

    · Team Support:

    o Support the management, owners and team members in their roles to guarantee exceptional team work and service delivery

    o Assist in staff training and development, ensuring all team members are well-informed about our wine selection, event planning, and customer service.

    We are seeking individuals who possess the following qualities:

    o Customer-Centric: A warm and friendly demeanour with a strong focus on customer satisfaction and a passion for delivering memorable experiences.

    o Detail-Oriented: Strong attention to detail, including personal presentation, property fixture and fittings maintenance and presentation, must possess common sense and critical thinking ability

    o Health & Safety Awareness: Understanding of health and safety standards.

    o Licensing Knowledge: Up to date working knowledge of with licensing laws and regulations for responsible alcohol sale and service[A2] . -

    Requirements:

    o Previous experience in the hospitality or wine industry is preferred (WSET Level 1 or 2 in Wine would be a significant advantage)

    o Personal License holder

    o Strong and demonstrable leadership and communication skills.

    o A flexible schedule to accommodate working in a variety of locations and to incorporate weekend shifts.

    o If you're confident, reliable, and ready to join and lead a fantastic team in a dynamic environment, we'd love to hear from you

    Discover the world of wines at SugarBird Wines and be a part of something truly exceptional. We can't wait to welcome you aboard

    Job Types: Full-time, Permanent

    Pay rate : £14.20 per hour

    Tips

    Benefits:

    Smart Casual dress

    Company pension

    Employee discount

    Store discount

    Employee Assist Mentorship program with additional benefits

    Schedule:

    45 hour week (including breaks)

    Day shift

    Night shift

    Weekend availability

    Hospitality: 4 years (required)

    Language:

    English (required)

    Work authorisation:

    United Kingdom (required)

    Job Types: Full-time, Permanent

    Pay: £14.20 per hour

    Benefits:

    • Casual dress
    • Company pension
    • Employee discount
    • Store discount

    Application question(s):

    • Why are you the right candidate for the role?

    Experience:

    • Hospitality: 4 years (required)

    Language:

    • English (required)

    Licence/Certification:

    • Personal Licence (required)

    Work authorisation:

    • United Kingdom (required)

    Work Location: In person

    * This salary range is an estimation made by beBee
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