Housekeeping Supervisor - Shrewsbury, United Kingdom - Midlands Partnership NHS Foundation Trust

Midlands Partnership NHS Foundation Trust

Verified Company

Shrewsbury, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB DESCRIPTION

JOB TITLE:
Facilities Supervisor (Housekeeping, Catering)

Post - Facilities Supervisor - Housekeeping

Post - Facilities Supervisor - Catering

BAND:
3

HOURS:
35 HOURS PER WEEK

Additional working pattern details:
Flexible hours across 7 day housekeeping service including alternative weekends service hours from 08:00 am up until 20:00 hrs working 5 days out of 7

DEPARTMENT:
Facilities and Estates

LOCATION:
As per covering letter, the post holder will be required to travel as necessary to suit the needs of the Directorate and the Trust

REPORTS TO:
Assistant Facilities Manager

ACCOUNTABLE TO:
Associate Director of Facilities and Estates (Soft FM)

RESPONSIBLE FOR:
Hotel Services Staff (Catering, Housekeeping, Community teams)

WORKING RELATIONSHIPS

INTERNAL:
Facilities and Estates Colleagues, Clinical and Corporate

Colleagues

EXTERNAL:
Contractors, Suppliers, Visitors, Service Users

JOB PURPOSE _._

The Facilities Supervisors will be responsible for ensuring the highest level of service on wards,
Departments and Health Centre's, which includes Catering, Housekeeping, Portering and Laundry services.
Ensure our premises are prepared for service users at any time through leading your team.

The role includes monitoring cleaning and catering standards in maintaining a clean, safe and hygienic client environment in line with National Standards, ensuring our service users receive care in an environment that is clean, safe and welcoming at any time.

The post holder will be expected to work as part of the wider Hotel Services team, providing an integrated and flexible service, and as such may sometimes be required to undertake duties within other areas of the
Hotel Services Department should the needs of the service demand it. This will include providing supervisory support and advice to teams within other disciplines should the need arise.

ORGANISATIONAL STRUCTURE
Assistant Facilities Manager

Facilities Supervisor

Facilities Staff

KEY RESPONSIBILITIES

Main Duties and Responsibilities:

The Facilities Supervisor will be required to:

Visit all allocated areas and staff regularly and at unspecified times
Control the quality of work produced, ensuring that it is to the required National Standard
Order, monitor and issue materials and stock items
Carry out/organise periodic/oneoff duties such as deep cleans, monitoring of stock
Assisting managers with recruitment, training, scheduling and other administrative tasks
Deal with any duties that may arise in an emergency or in times of staff shortage
Support and deputise for other Facilities Supervisors within the facilities team across all Hotel Services disciplines
Ensure a full understanding and appreciation of all Facilities, disciplines, working practices and procedures
Provide information and guidance to other Facilities supervisors working in other disciplines of Hotel

Services to ensure a consistent service is provided

Attend and hold regular team meetings as required by the Directorate
Ensure that a comfortable and safe service user/client environment is provided at all times
Ensure that staff are using the correct materials and equipment for the tasks they are undertaking
Address any shortfalls and bring to the attention of appropriate person/department
Participate in the Risk Assessment process ensuring that all potential risk hazards in the workplace are communicated to the management team
Ensure that staff provide services to the agreed standard and deal with any shortfalls immediately through feedback and training
Stores requisitioner for facilities services, e.g. linen, nonstock items and stock items.
Monitor and order materials and equipment in a cost effective manner and maintain adequate and agreed levels of stock
Maintain security of stock
Responsible and maintenance for the safe use of expensive equipment/machinery
Where applicable, be responsible for the issue and safe keeping of keys to all premises. Assist with the opening/securing of premises in the absence of the caretaking staff
Offer any suggestions for the improvement of the service
Respond to any oneoff requests that may be required
Ensure that all relevant records are maintained and produced
The post holder is expected to have a clear understanding and share the Mission, Values and

Behaviours of the Trust which defines our culture. All staff are required to promote and adhere to these.

Responsible for promoting a positive work culture.
Responsible for maintaining own core competences and CPD register along with supporting department wide training and development needs.

Post - Housekeeping:

Monitor all staff on a regular basis in the work environment to ensure correct methods and procedures are used in the provision of the whole service
Ensure that specialised cleaning work is carried out to the agreed standard. R