Compliance & Documentation Technologist - Wirral, United Kingdom - Baker & Baker UK Ltd

Baker & Baker UK Ltd

Verified Company

Wirral, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

BAKER & BAKER is a European leader in the bakery convenience segment, operating across 11 sites in seven countries, with around 2,500 employees and an annual turnover in excess of €400m.

We manufacture a broad range of high quality own label and branded bakery products to suit the needs of customers and consumers in markets across Europe.

Purpose of the Job:

To create and manage assigned customer format specifications, and all other related customer documentation and artwork throughout the product lifecycle
To be the first point of call to handle customer spec related queries should they arise.
To ensure all data generated is accurate, fully compliant with customer policies and on time in order for successful launches
To be in a position to travel to customers' sites in support of the commercial and/or quality team as needed.
To challenge and push back issues and queries when facts are not transparent or appear to be incorrect.
To ensure that there is Quality, NPD and operational approval throughout the artwork approval process.
To ensure a "Right first time" approach to the specification writing process is followed
To utilise various data (e.g. nutritional results, micro etc.) sources to ensure accuracy and consistency of data
To ensure internal data base (SAP) is maintained at all times

Results:

Timely delivery of customer documentation requests as per customer requirements and internal SLA's
On time implementation of any required legal or regulatory changes
Full alignment between customer documentation and SAP RM (CSM source of data)
Efficient and effective management of specifications, artworks and customer portals

Experience:

Experience of Food Specification generation for major retail customers, including online portals including applicable formal training and qualifications
Experience of Recipe Management Systems (SAP).
Working experience of EU food labelling legislation.
Ability to maintain and develop excellent relationships with both internal and external stakeholders.
Ability to prioritise workloads, manage expectations and build consensus with both internal and external stakeholders.
English speaking with very good communication skills internal departments / teams & external suppliers, auditors, trainers & customers
Excellent organisation skills and attention to detail
A second EU language desirable.
Knowledge and experience of SAP desirable.
Bakery product experience desirable