Office Administration - London, United Kingdom - Boitefin

Description

Fantastic part-time or full-time opportunity to join a growing and exciting broker in the international insurance solutions field.


Key Duties:

• Successfully process insurance new client onboarding, contract amendments and new business enquiries and provide a firstclass service to clients by fulfilling their insurance requirements.
• Support and technical assistance to Account Executives
• Provide claims assistance, including assessing claims for coverage.
• Handle day to day queries from clients and act as point of contact.
• Build and maintain relationships with clients, insurers and colleagues.
• Liaise with colleagues to share information about the current insurance marketplace, and to assist them with any insurance queries.
• Provide insurers and underwriters with accurate information to ensure they can assess each risk correctly.
• Maintain accurate files and to ensure copies of correspondence are correctly recorded.
• Provide the Operations Manager & Directors with administration support.

Skills Required:

• Excellent customer service skills and telephone manner.
• Effective communication skills, both verbal and written.
• Good IT knowledge to include competent use of Microsoft Office suite.
• Gather and analyse information for the client and resolve problems.
• Demonstrating a client focussed approach.

Second Language capabilities would be a bonus

• Identify and respond appropriately to an individual client's level of understanding.

Please note that the annual salary advertised (£20k - £25k) is for a full-time position.


Job Types:
Full-time, Part-time, Permanent


Salary:
£20,000.00-£25,000.00 per year


Benefits:

• Company events
• Company pension
• Health & wellbeing programme
• Life insurance
• Private dental insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Performance bonus

Work Location:
In person

Application deadline: 04/10/2021