Assistant Support Worker - Haringey, United Kingdom - Depaul UK

Depaul UK

Verified Company

Haringey, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
Haringey

-
Earnings: £24,755 Per Annum (incl. ILW) Plus Pension

Are you passionate about making a meaningful impact in the lives of young adults facing homelessness? Join our dynamic team as an
Assistant Support Worker in Depaul UK, where you will play a vital role in supporting and empowering individuals on their journey towards independence.

About Us:

Role Overview:

We are looking for an
Assistant Young People Support Worker to join our team of professionals that are involved in providing basic support and advice to our clients.

You will work as part of a team delivering an assessment, support and move on service to vulnerable clients in a 21-bedspace supported accommodation in the London Borough of
Haringey.

As Assistant Young People Support Worker, you will jointly coordinate the safe day to day running of the accommodation with other members of the team.

In addition, you will be the first point of contact at reception for clients and visitors, and will be responsible for coordinating the daily office work for the team including leading on Health and Safety.

Key Responsibilities:

Cover all reception tasks, including dealing with phones, petty cash management and rent collection, project post, and all referral enquiries.
Coordinate appointments for clients e.g. with GP/DWP/Probation, as required.
Provide advice to clients on housing, health, welfare benefit claims and other issues as necessary.
Under the supervision of your Line Manager, keywork a small caseload of clients
Diffuse difficult or dangerous situations, resolve conflict between service users effectively and sensitively and to summon outside emergency or other assistance when necessary.

What We Are Looking For - Person Specification:

Some experience of dealing directly with the public and/or clients or customers in a busy service environment.
Some experience of dealing with complex and difficult behaviours in relation to people. The willingness to develop skills to support people who may be in difficult personal or emotional situations.
Personal experience of homelessness and/or an understanding of and empathy with the issues faced by those experiencing homelessness and the ability to maintain enthusiasm for a high level of contact with clients on a daytoday basis.

Note:

Applications submitted without a supporting statement and/or after the closing date and time stated will not be put forward for shortlisting.

In addition,
an enhanced DBS disclosure will be required for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.

Applications:

We kindly request no contact from unsolicited recruitment or media agencies