Technical Support Agent- Customer Service - Trafford, United Kingdom - Uniting People
Description
You will be an excellent team player with a proactive mindset, with a passion for working together as a team to achieve goals.
- You will thrive in an environment where you are trusted to be work smart and work hard without micro management.
- You will have excellent IT Skills, as well as a familiarity with general Customer Service handling & CRM systems.
- You'll have an outgoing and welcoming personality, able to adapt to differing customer groups at ease, taking pride in providing a firstclass customer experience at all times
- You'll have a good technical understanding and a logical approach to resolving diagnostic issues.
- Ideally, you'll have experience of providing technical customer support
Benefits:
- 25 days holiday, with the option to buy and sell holidays plus Bank Holidays
- Company bonus potential to earn a bonus based on personal and company performance
- Pension scheme
- Life assurance
- Income protection
- Childcare vouchers and paid paternity leave
- Enhanced maternity / adoption payment and return to work bonus
- Online discounts
- Paid time off for volunteering initiatives
- Friday Office Hours 37.5hours per week
£23,000 salary
Pay:
From £23,000.00 per year
Benefits:
- Free parking
- Onsite parking
Schedule:
- Monday to Friday
Work Location:
In person
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