Director of Sales - Manchester, United Kingdom - Hilton

Hilton
Hilton
Verified Company
Manchester, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Director of Sales


Ready to seal the deal?

WELCOME TO A WORLD OF OPPORTUNITIES -

At Hilton Manchester Deansgate we aim to be the number one choice in the city for groups, conferences and large events, and need the right leader to drive and support our on-property sales team.

This leader will be passionate, self-motivated, resilient, target driven and able to work independently and as part of a team.

The main purpose of the role is to drive new clients to the hotel, whilst supporting a rate premium across all segments of our industry and maintaining strong relationships with regular clients.

Working closely with the Commercial Director, the Director of Sales will manage the pro-active team, support the re-active team and introduce new sales strategies as necessary to achieve the hotel revenue and profit budget.

Work Location type - Hotel/Property

Location:
Flexible - However expectation to be regularly on property to connect & support the team.


A WORLD OF REWARDS
-
Yearly Rate
Upto £60,000

-
Company car available:


  • Quarterly Bonus scheme in place
-
Free

and healthy

meals
when on duty
-
Complimentary access to wellness facilities
, featuring a pool, gym, sauna and steam room
-
Team events and initiatives
such as cinema visits or staff parties, team treats and wellness days

-
Grow your Career:

-
Personal Development
programmes designed to support you at every step of your career
-
A chance to make a difference
through our Corporate Responsibility programmes - Find out what and how we are doing ()

-
Team Member Travel Program:

-
Team Member Referral Program:

-
Peoples pension
with employers contribution

-
High street discounts:

with Perks at Work

-
Holiday:
28 days

including bank holidays (increasing yearly to up to 33 days)
-
Discounted dental and health cover:


  • Guest Experience Day
after successfully passing probation


WHAT WILL I BE DOING?
Average Percent of Time %


Customer activities 70%

  • Take responsibility for the activation of hotel's overall sales strategy
  • Manage the relationship between onproperty sales & above property ie Hilton Worldwide Sales & all above property sales support
  • Manage all market segments through B2B relationships
  • Own & execute Sales plan to include all customerfacing activities
  • Position the hotel with key company & agency partners across all segments
  • Identify opportunities across all market segments maximizing our return with a particular focus on Meetings, Conference & Events
  • Retain customers with repeat event & multiyear deal opportunities
  • Maintain existing client base whilst growing our share of the business
  • Drive conversion of direct enquiries whilst identifying new business opportunities
  • Create & coordinate prospecting & team engagement during Global Weeks of Sales & Engagement
  • Review all segments to identify any unexplored opportunities
  • Identify opportunities for Travel Management Companies networking & development
  • Continually audit our business mix to ensure we have the right business segments to deliver exceptional results
  • Ensure systems are in place to offer crosssell opportunities to new & existing customers
  • Attend and participate in sales initiatives, customer appointments & tradeshows as required

Planning & Organizing 10%

  • Compile & deliver the hotel sales plan & all related activity to deliver salesinfluenced segments.
  • Ensure measurement systems are in place to track the production of all targeted accounts and new opportunities.
  • Manage key retention and acquisition of accounts
  • Ensure effective short term and long term sales plans are in place
  • Ensure Delphi is utilised to track all customer interaction & inquiries.
  • Actively seek out new ways to source new business.
  • Monitor, execute & task the team using annual sales incentive programs delivering against personal & team goals
  • Ensure all key pieces of communication have been received and understood by key stakeholders and the team as appropriate.
  • Play an active part in supporting hotel teams to convert key opportunities as and when required.

Directing Activities 10%

  • Develop powerful personal relationships with internal and external stakeholders as appropriate.
  • Hold powerful personal relationships with all source market HWS offices & above property sales support teams.
  • Ensure that Hilton Worldwide is always represented to the highest standard.
  • Evaluate sales resources to ensure they are correctly mobilised to drive strategy and market share.
  • Ensure that the sales incentive plan is embedded and relevant.
  • Ensure that all research/client engagement activities and group generation activities are driven as per the strategy.

People Activities 10%

  • Ensure that effective processes are in place for the recruitment, induction, training and development of all sales people.
  • Create succession plans for all sales positions.
  • Coach and mentor as appro
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