Receptionist - Chilton, United Kingdom - Onefix Media

Onefix Media
Onefix Media
Verified Company
Chilton, United Kingdom

2 days ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Receptionist
Chilton, Didcot

£9.90ph

Permanent Part Time


We are currently recruiting for a Front of House Receptionist to join our team in Chilton, Didcot to receive and manage switchboard calls, manage reactive requests via the helpdesk and keep customers appraised of progress whilst providing and delivering the best value reception service through excellent customer care to match the Client's needs.


Site Address:
UKHSA Chilton, Didcot, Oxfordshire

Hours:
Monday to Friday

Job Purpose:


  • Receive all visitors at the main reception in a professional manner ensuring that hosts are informed, and that waiting time is minimised
  • Ensure switchboard is answered promptly and that callers are dealt with in a professional, helpful manner
  • Carry out general reception duties ensuring that a high standard of customer care is adopted always
  • Sort, process & deliver incoming and outgoing mail/parcels including samples, parcels, recorded and special deliveries
  • Providing timely updates and responses to customers in relation to progress on jobs raised and any queries that they may have
  • Processing hospitality requests and laying out/clearing away teas/coffees/lunches after the event
  • Support response to emergency procedures as necessary
  • Collecting data for monthly KPIs and reporting purposes e.g. updating spreadsheets with jobs such as portering and cleaning requests
  • Processing customer feedback and monitoring responses to ensure timely close out for complaints
  • Helping to provide support (along with other team members) for holiday and sickness cover for UKHSA Main Stores e.g. manning front counter, receiving deliveries, dealing with customers, issuing stock
  • To undertake a reasonable request from the site management team and the Client

Person Specification

  • Excellent customer service skills
  • Knowledge and experience of working in a front facing environment
  • Able to work under pressure on occasions such as supporting emergency situations
  • Ability to communicate effectively at all levels
  • Able to work productively in a busy team environment
  • A positive and flexible attitude to work
  • Food Hygiene Certificate an advantage

Job Types:
Part-time, Permanent


Salary:
£9.90 per hour


Schedule:

  • Monday to Friday

Work Location:
One location
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