2nd Line Support Engineer - Hull, United Kingdom - X4 Group

X4 Group

Verified Company

Hull, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An FMCG manufacturing company based in Hull are seeking a 2nd Line IT Support Engineer (Break & Fix) to join their growing IT team on an Outside IR35 contract basis.

This will be 5 x a day week onsite with working hours between 8AM-5PM.

They need someone who is passionate, has a lot of energy to deliver excellent customer service and be part of a great team.

You will be required to be a clear, confident, and professional communicator to liaise directly with their employees as their first pointof call.

The Company
The company are a leading FMCG manufacturing company who operate across a variety of different sites across the UK.

2nd Line IT Support Engineer Responsibilities:

IT Helpdesk Experience
Service Desk Experience
1st2nd Line Support
Break/fixing
Troubleshooting IT issues

- including phones, printers laptops, mobile devices etc

Logging incidents
Fixing problems within tight deadlines
Providing professional customer service

The interview process will involve 1 x video interview with the Head of IT with interview slots available this week with immediate onboarding taking place.