Senior Implementation Consultant, Ecoa - Hammersmith, United Kingdom - Medidata Solutions

Medidata Solutions
Medidata Solutions
Verified Company
Hammersmith, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Requisition ID:

533629


Medidata:
Powering Smarter Treatments and Healthier People

Your Mission:


  • Effectively leads high complexity projects or programs, challenging builds and difficult initiatives (SME level)
  • Involved in client governance meetings and client standard development
  • Leads internal initiatives and provides oversight, training, mentorship, and support to Implementation Consultants with varying levels of capability and experience
  • Frequently presents lessons learned and knowledge to the IC team
  • Adhere to best practices for implementing Medidata's software
  • Ability to use critical thinking to address complex challenges independently
  • Author, adapt, or agree on specifications based upon client requirements. This can include functional test cases for use in configuring and developing solutions in Medidata's suite of products, as well as in custom integrations
  • Support less experienced team members in the authoring of specifications or other activities, being accountable for quality of delivery
  • Support developers and other crossfunctional departments during configuration or implementation of specifications
  • Delivery of inperson/remote client workshops
  • Work to Project Management timelines and budgets, ensuring timely completion of deliverables within the agreed scope of work
  • Support customers during the user acceptance testing cycle by resolving issues, and answering questions
  • Adhere to data collection and handling standards to ensure consistency and facilitate downstream processing (e.g., QC testing)
  • Communicate status reports to stakeholders on both client and internal projects
  • Participate in and lead internal initiatives, e.g., process improvement, product improvement, identifying best practices and developing workshop materials
  • Comply with and enforce Medidata Standard Operating Procedures, processes and policies
  • Assist in the scheduling of professional services resources and ensure timely completion of deliverables
  • Support Training Group in preparation of course materials and delivery of courses both internally and externally as needed
  • Support third party vendors in defining Data Transfer Specifications
  • Own multiple, complex customer facing projects
  • Support multiproduct platform implementations
  • Subject Matter Expertise (SME) in at least one product/solution
  • Support management in achievement of business objectives outside of client deliverables

Your Competencies:


  • Expert knowledge of Clinical Trial processes, specifically as they relate to data collection, standards, management, and preparation for statistical analysis
  • Strong understanding of data management plans/customer specifications for data entry screens, edit checks, custom reports and data integrations
  • Ability to work with technical R&D staff and translate new software features into real world examples
  • Knowledge of computer usage in a webbased environment
  • Ability to think logically to solve complex problems
  • Demonstrated strong collaboration and teambuilding skills
  • Excellent verbal and written communication skills
  • Strong organizational and time management skills
  • Selfmotivated, able to assume responsibility and work autonomously in a professional manner
  • Experience of working to Standard Operating Procedures
  • Highly adaptable to changing business needs and product landscapes, maintaining a positive outlook and inspiring/motivating others

Your Education & Experience:


  • Proven, complex experience working with clinical trials in an implementation role, or equivalent combination of education and experience
  • Prior services delivery experience required
  • Demonstrated experience leading and supporting project teams and meeting project timelines
  • Clinical trial software consulting experience desirable, but not essential
  • Experience in eCOA project management or consulting advantageous, but not essential
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