Controller - Antrim, United Kingdom - Bridge of Hope

Bridge of Hope
Bridge of Hope
Verified Company
Antrim, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

The Controller plays a key role in supporting the full range of work within the Market Team including working closely with service providers to operate and verify the results from the various wholesale markets.

Each of the business areas has specific obligations that need to be completed within pre-determined timelines which may involve team members working on shift rota arrangements.

Our deadlines can be daily, weekly, monthly and as a result the Controllers need to work together to ensure the appropriate support and backup is available within this fast paced environment.


Responsibilities:


  • Provide operational input and monitoring of key market activities such as auctions and production of settlement documents
  • Monitoring and analysis of market data and resolution of operational issues
  • Operates business processes within their designated area, in consultation with the senior controller
  • Works within defined guidelines and supervision, resolves simple issues and escalates complex issues in line with processes
  • Ensures compliance with procedures and relevant codes, raises deviations to senior team members
  • Provides first level support to resolve queries from internal or external customers
  • Actively builds knowledge and experience of business processes within their team
  • Supporting ongoing service changes and improvements, including process improvement and training activities
  • Resolves queries and issues within clearly defined processes from internal or external customers
  • Communication and coordination of market events and following backup procedures in a timely and accurate way
  • Engaging with internal and external stakeholders that support operation processes
Skills & Experience

  • Typically 12 months experience in a financial administrative role
  • Strong numerical and analytical ability
  • Strong attention to detail and quality orientation
  • Ability to communicate effectively in a business environment with a track record of establishing and maintaining effective relationships
  • Ability to organise own work to meet deadlines
  • Ability to work effectively within a team environment with a flexible approach
  • Good working knowledge of MS Office and file management systems e.g. SharePoint
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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