Claims Administrator - Cheltenham, United Kingdom - I2I Recruitment
Description
My client is well-established and reputable within their business sector and are currently looking for an experienced Claims Administrator to join them at a fantastic time of growth.
The Claims administrator will act as an intermediary between policyholders and insurance companies, delivering exceptional customer service.Francesca Fiorentini*:
Senior Recruitment Consultant
Responsibilities:
- Servicing a variety of clients to guide and advise them on policy cover and claims process, to ensure that they experience a high level of customer service.
- Performing day to day administrative tasks keeping claims files and other records fully up to date.
- You will acknowledge all new claims to both clients and insurers and keep clients full informed and ensure the best outcome for each claim.
- Ensure that the clients are kept informed during their whole claims process.
- Establish, build and maintain interpersonal relationships with claimants, agents and insurance company claim departments.
- Participate in crossteam projects, as required.
- Provide input underwriters claims experience when requested.
Benefits:
- Hybrid working
- Bonus scheme
- Health and wellbeing benefits, including private healthcare
- Onsite parking
Requirements:
- General understanding of personal and commercial insurance.
- Strong interpersonal skills, communication skills, organisation and time management.
- Deliver accurate information with attention to detail.
- Ability to develop relationships with clients, agents and insurers.
- A conscientious, positive and enthusiastic approach to work.
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