Quality Solutions Partner - Aberdeen, United Kingdom - Blueprint Recruitment Limited

Blueprint Recruitment Limited

Verified Company

Aberdeen, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salary:
£64,000 + Negotiable + Benefits

Start Date: 07/08/2023

Location:
Aberdeen

Sector:
Technical and Engineering

Discipline:
Quality Assurance Manager

Employment Type:
Permanent

Duration:
Permanent

Quality Solutions Partner, Permanent, Aberdeen, Scotland

Our client company ranks among the largest energy and engineering employers.

They offer employees opportunity for growth and career development in diverse fields including aerospace, defence, entertainment, logistics, and robotics and automation.

In this role you will initiate, implement, and lead change management strategies within the Quality function and the entire company.

You will actively contribute to the strategic planning of the business based on customer requirements and feedback, risk management, cost of poor quality (COPQ), process metrics, non-conformance analysis, internal audits, and other key performance indicators of the business unit's processes.

You will connect key drivers to the organization's business and financial goals, analyse business challenges and identify resolutions, and leverage staffs' strengths to optimize team effectiveness.

Functions

ESSENTIAL
Manage portfolio of prioritized quality initiatives
Assist with the design and implementation of policies, procedures, and performance standards to achieve stated goals, objectives and strategies
Implement risk management process which encompasses business processes, product, or service-related risk
Champion root cause analysis for major quality incidents, communicate lessons learned, and oversee implementation of corrective actions
Develop and manage controlled processes that are based upon items deemed Critical to Quality (CTQ) and Critical to Process (CTP) to meet customer requirements
Coordinate with business segment leaders to achieve established quality, financial, and other performance metrics
Assist business with ensuring compliance with certifications and standards required for execution of projects and services to meet customer requirements
Identify key emerging standards and regulatory changes that may impact the delivery of projects and services to meet customer requirements
Establish standard quality codes and documentation requirements for new products
Ensure early sensing, positioning, and ongoing compliance with customer requirements
Collect and analyse Quality Metrics including voice of customer and make recommendations for improvement based on results
Coordinate with business leaders to understand the quality support needed at critical Bid and Proposal Opportunities, Project Reviews, Stage Gate Reviews, Design Reviews
Facilitate business segment Quality Management Reviews (QMRs) and assist with regional and site level QMRsUse data and metrics to assist in improving overall customer service
Create and implement methods to monitor and evaluate customer feedback, issues, and rate satisfaction
Respond quickly to customer needs and resolve problems to their satisfaction
Identify external trends that are likely to shape the wants and needs of customers in the near future
Work with business segments to identify and eliminate process waste
Support internal audit program by participation in execution of audits
Identify barriers to change and implement strategies to overcome them
Execute change and clearly communicates organizational value
Write management and technical reports

Qualifications:

REQUIRED
Minimum 5 years' relevant experience

5-10 years' related experience and/or training; or equivalent combination of education and experience

Significant experience in process improvement, quality management, or supplier management with an emphasis in process improvement
Clear understanding of what a robust QMS is and how to drive implementation into business process
Understanding of and experience using data analysis tools (e.g., root cause analysis, Pareto charts, etc)
5-10 years' relevant auditing experience
Knowledge of ISO9001, ISO17020 & ISO17025 Strong conflict management and leadership skills; demonstrated ability to lead people and get results through others

DESIRED
Previous work experience in oil & gas, automotive, or medical device field preferred
HNC/Diploma, preferably in QA or related field
Ability to think logically when gathering and analysing information, designing, and testing solutions to problems, and formulating plans
Ability to interpret and use data to make logical choices and changes to optimize products and processes

Ability to objectively analyse and evaluate information and facts to produce actionable insights
Experience with data analysis tools (root cause analysis, Pareto charts, etc.)
Understanding of basic statistical tools
Understanding of measurement limitations in accuracy and repeatability
Technical acumen, compliance knowledge, and process-based thinking
Knowledge of quality management systems and principles
Knowledge of industry practices and standards
Knowledge of DMAIC
Knowledge of root ca