Customer Service Associate - Warwick, United Kingdom - Godiva Limited

Godiva Limited
Godiva Limited
Verified Company
Warwick, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

You will be the point of contact and in charge of managing Customer relationships and support Global Regional Sales Managers.

The role will oversee building long-term relationships with customers ensuring all queries and concerns relating to our products are addressed.

Pump quoting, order entry and managing customer service queries.

Previous experience in managing global clients, account management and dealing with customers within 24 hours.


Experience in managing global customer experience, good written and verbal communication, proficient at using Salesforce, use of JDE is advantageous.

Maths and English at G.C.S.E level or equivalent is key as is attention to detail.


Benefits:


  • Company pension up to 8%
  • Buy back vacation days
  • Long service recognition
  • Free drinks
  • Quarterly bonus scheme
- x 3 Life assurance cover

  • 2 days volunteering
  • Healthshields Cash back scheme
  • Career progression
Must have right to work in the UK


Job Types:
Full-time, Temporary

Contract length: 6 months


Salary:
Up to £26,000.00 per year


Benefits:


  • Casual dress
  • Company pension
  • Cycle to work scheme
  • Life insurance
  • Onsite parking
  • Sick pay
  • Wellness programme
  • Work from home

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Quarterly bonus

Experience:

Customer Services: 3 years (required)


Work authorisation:

  • United Kingdom (required)

Work Location:
In person

Application deadline: 31/05/2023
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