Reservations and Reception Supervisor - Belfast, United Kingdom - Queen's University Belfast

Queen's University Belfast

Verified Company

Belfast, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job details:

Job reference
24/111729

Date posted
18/03/2024

Application closing date
08/04/2024

Salary
£25,641 - £28,539 per annum plus 18% shift allowance

Job category/type
Other

Attachments

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Reservations and Reception Supervisor:

Job description

The Directorate of Student and Campus Life (SCL) at Queen's University Belfast, is currently seeking to recruit a talented Reservations and Reception Supervisor.
Reporting to the Accommodation Manager the post holder will supervise the Reservations and Reception staff to ensure a courteous, efficient, and effective service is delivered and staff are able to achieve and maintain a high quality of customer service which reflects best practice in sector.
Significant relevant work experience in a supervisory position within a front of house environment in a hotel or similar accommodation operation.
Experience of supervising staff, including drawing up staff rotas and delegation and oversight of appropriate work.
Evidence of staff training in a customer service environment.
Demonstrate compliance with PCIDSS and till reconciliation.
At Queen's our people are at the heart of everything we do. As a staff member you will become part of a vibrant organisational culture, which will provide you with the opportunity to achieve your full potential and enhance your career through a continuous focus on learning and development.

We offer an excellent employment package that includes:

Great terms & conditions
Pension schemes
Familyfriendly initiatives
Career development opportunities
Support for health & mental wellbeing
Generous holiday entitlement of 8.4 weeks a year (made up of 23 days annual leave, 10 closure days and 9 bank holidays)
Queen's University is committed to promoting equality of opportunity to all. We have created an inclusive culture by establishing staff networks such as iRise (Black, Asian, Minority Ethnic and International Staff Network) and PRISM (LGBTQ+) which help us progress equality.

About the Directorate- Attractive Reward Package- Information for International Applicants