Frontline Assistant Apprentice - London, United Kingdom - London Borough of Barking and Dagenham

Tom O´Connor

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Community Solutions (Universal)

Frontline Assistant

There has never been a better time to come and work for us
We have a vacancy for a full-time apprentice for one year.

Salary £20,170.00


The London Borough of Barking and Dagenham has an amazing service that supports local residents, in libraries and community hubs across the borough, and this is a very exciting time to join us.

You will be working in a busy environment in one of our public buildings and you will work alongside Frontline Officers and learn customer service skills to start conversations with residents to get them the help they need, and to help people to help themselves.


It is likely you will become one of the team in the library, and you will be responsible for supporting the library service, or you may assist the Social Prescribing team helping people to access health and wellbeing services.

You may be assisting at the reception desk in one of our busy centres.

Wherever you go, you will have the opportunity to build your skills to promote a range of relevant services to residents and assist them to join programmes and activities that will improve their lives, and at the same time attending a day release course in customer service.


Our service is busy and no two days are the same, but helping residents is at the heart of what we do.

If you like the sound of this, have the passion, and think it will be a great start to your career, we would love to hear from you.


Special requirements for this post:

This is a one year post designed to give you a great boost to your future career.

Whether you are a graduate or not, what is important is that you have the drive and ambition to make the lives of those around you better.

We are keen to add to our diverse workforce, and especially interested to hear from residents of this borough.


Apprenticeship opportunities are for residents of London Borough of Barking & Dagenham only and care leavers of Barking and Dagenham will be offered an interview if they meet the minimum criteria.

About you:

A flexible approach to work hours is essential, as evening and weekend work may be required.


About us:

We are Investor in People, Gold Standard winners. This means we are seen as a great employer and we want great people to work with us.

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