Senior Consultant - London, United Kingdom - C Space

C Space

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Why is this role crucial for C Space?
***We're looking for an experienced and passionate insight, branding or senior innovation consultant who can work both independently and in collaboration with junior and senior colleagues to help our clients get closer to their customers. Our priority is to help our clients develop better products and services - this could be through identifying unmet needs and wants, and/or through developing concepts and solutions that might meet those needs. You're likely to have a proven track record in a hands-on insight (qual and/or quant), branding, innovation or planning experience. You will have experience of running both online and face to face research projects. You have now outgrown your current role, are frustrated by the limitations of 'research' or are simply looking for a more commercial, entrepreneurial place where your contributions define your progress, not 'doing your time'. You're also someone who has a teaching mind-set - helping those around you learn more about your craft, through your previous experience and your wider curiosity and reading around the topics that will enrich your insight - human behaviour, research, insight and innovation.

***You will be a key team member on 2 or 3 strategic accounts, helping build relationships with the client, getting to know their business and their needs and providing excellent project delivery throughout. You will be an effective project manager, using previous experience to plan and resource pre-emptively and with clarity. Project ownership and the ability to work autonomously and make judgement calls about how projects should run are a must. Flexibility and adaptability so you can pivot and adapt priorities as projects run their course are also key role skills. You will also demonstrate growth mindset and passion for new ways of working - always being on the lookout for how we can add most value to our clients

***As a Senior Consultant at C Space you will be working closely with experts across the business to meet the needs on different projects and clients, as well as other parts of the organisation (Creative Services, Operations, EMEA leadership) to achieve our promise of 'Customer-Inspired Growth'. The good work you do, will lead to the client extending their relationship with us - hence you'll also need to be able to talk credibly and authoritatively to senior clients about how we created the work and why our approach has been successful 9and our learnings for future work).

***Your role will also focus on client and team management: we need you to build strong relationships with new and existing clients and become their 'go to' person when it comes to anything 'customer' or 'insight'. Similarly, we need you to coach and develop junior members of the team and ensure the highest quality and level of insight across all deliverables for your accounts. Depending on the account structure you will hold responsibility for managing 1-3 Associate Consultants on a day-to-day basis.

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Role & Responsibilities:******:
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Owning client briefs autonomously
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'Responsible for the design and delivery of 500k's worth of insight and innovation work across the year'- that is ensuring all work meets client's objectives and is delivered to a high standard.
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Being the lead client-facing role; that is, managing clients and tricky stakeholders on a day-to-day, building your network within accounts as well as having the skills to be able to present debriefs confidently to large senior audiences
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Line management responsibilities as well as coaching / mentoring on the job; being able to share your knowledge to develop more junior colleagues is key.'
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Understand and query the _real _
underlying business objectives from our clients
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Design a 1st class research approach, that is creative, progressive and pushes our/the clients' boundaries
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Compile a tight and articulate recommendation based on the analysis presented
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Continuously build on your understanding of the clients' world and their consumers
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Always looking for opportunities to deliver more value to your clients
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Deliver impactful presentations and facilitate engaging workshops with your clients to ensure they act on the recommendations gathered from their consumers.
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Do the above on time and within the budget
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Being the guardian of (and being ultimately responsible for) insight and quality - working with Consultants and Associate Consultants to ensure that we're really unpicking consumers' needs and delivering that back to clients in a compelling way
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Having overall oversight of projects and making sure that everything happens when it should - managing both more junior team members' time and ensuring that you're pulling in directors at the right time
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- **Proactively communic